Temporary Author Tools & Support Associate jobs in United States
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APN Consulting, Inc. ยท 4 months ago

Temporary Author Tools & Support Associate

positionPiscataway, NJ
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level

APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We are seeking a motivated and detail-oriented Author Tools & Support Associate to join our team on a temporary basis, acting as a primary point of contact for supporting volunteers and authors with tools and features in our Publishing Portal.

ConsultingFacility ManagementHealth CareInformation TechnologyIT ManagementService IndustryStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Act as a liaison between volunteers, authors/Editors, and internal teams, providing effective and timely support
Communicate clearly and professionally with volunteers, authors/Editors, and staff internally to understand their needs and resolve any issues with the Publishing Portal
Work closely with cross-functional teams to escalate bugs and feature requests as needed
Assist in testing new features and products, ensuring they meet quality standards before release
Leverage Jira to track and manage support tickets and bugs
Participate in the full product management lifecycle, contributing to the ongoing improvement of our tools

Qualification

JiraGoogle SuiteMicrosoft SuiteProduct managementCommunication skillsSelf-starterDetail-oriented

Required

Bachelors Degree

Preferred

Proficiency in Google Suite and Microsoft Suite (Excel, PowerPoint, Word, etc.)
Strong experience with Jira and managing product development workflows
Comfortable presenting to internal teams or stakeholders and clearly articulating technical issues to non-technical audiences
Self-starter with the ability to manage multiple priorities in a fast-paced environment
A background in product management or experience supporting product development lifecycles is a plus
Background in peer review process and systems used to support it (IE, ScholarOne Manuscripts, Research Exchange), preferred but not required

Company

APN Consulting, Inc.

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APN Consulting, Inc. is a technology and talent solutions company helping enterprises maximize the value of their IT investments.
dateFounded in 2002
location
Monmouth Junction, New Jersey, USA
people-size201-500 employees
web-link
https://www.apnconsultinginc.com/

H1B Sponsorship

APN Consulting, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (5)
2022 (1)
2021 (1)
2020 (2)

Funding

Current Stage
Growth Stage

Leadership Team

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Vedant Pathak
Founder/CEO
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Company data provided by crunchbase