American Recruiting & Consulting Group · 5 months ago
Client Relations Services Professional
Jacksonville, FL
Full-time
Onsite
New Grad, Entry LevelARC Group is recruiting on behalf of a fast-growing Tax Resolution company in Jacksonville, FL. They are seeking a Client Relations Services Professional to support the firm's legal and tax teams by managing client communication and ensuring timely collection of critical documentation.
Professional ServicesRecruitingStaffing Agency
Responsibilities
Contact clients via phone, text, and email to request required documents
Clearly communicate what documents are needed and why they are important
Maintain and update client records in the system (CRM)
Follow up consistently to ensure timely submission of paperwork
Collaborate with internal legal and tax teams to provide status updates
Deliver high-level customer service and ensure client satisfaction
Maintain confidentiality and professionalism at all times
Qualification
Required
Previous experience in customer service, client relations, or administrative support
Strong communication and interpersonal skills
Highly organized and detail-oriented
Comfortable making outbound calls and following up persistently
Proficient in Microsoft Office Suite and CRM systems
Preferred
Experience in legal, tax, or financial services
Bilingual (Spanish/English) is a plus but not required
Company
American Recruiting & Consulting Group
American Recruiting & Consulting Group is a staffing agency that offers recruitment, consulting, and it professional services to industries.
Founded in 1982
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gregg Podalsky
CEO
Company data provided by crunchbase