Solera Holdings, LLC. · 2 weeks ago
Field Account Manager
Virginia, United States
Full-time
Hybrid
Senior Level
5+ years expSolera Holdings, LLC. is a global leader in data and software services focused on transforming the vehicle lifecycle into a connected digital experience. The Field Account Manager is responsible for managing client relationships, driving performance improvements in marketing plans, and ensuring client satisfaction and revenue growth.
Artificial Intelligence (AI)Auto InsuranceAutomotiveEnterprise SoftwareInsuranceInsurTechRisk ManagementSaaSSoftware
Responsibilities
Present and communicate AutoPoint products and offerings and their application within the overall dealership environment
Understands the key performance indicators (KPI) that leverage the dealer’s business
Analyze client performance (both from reports & direct observation) to determine areas of opportunity for improvement within the fixed operations group at dealerships
Proactively communicate to clients (up to DP/GM levels). Establish and maintain a solid business relationship with dealership personnel
Develop a culture of continuous improvement in process execution
Effectively communicates AutoPoint’s value proposition and aligns it with the dealer’s objectives
Regularly reviews, with assigned accounts and dealerships, the results of the marketing product suite
Identifies and recommends program changes and marketing strategies
Shares AutoPoint knowledge and industry findings with assigned accounts
Maintains ongoing communication with different levels of account/dealer management at assigned account/dealer locations
Assesses performance of existing dealers
Manages the retention, product penetration and growth of assigned accounts
Manages all customer issues and conflict resolution
Participates in the enrollment and review process for new orders for retention programs and custom campaigns
Captures Account requests for enhancements and recommended changes. Prioritizes and communicates these requests with appropriate internal team members
Communicates all program changes, enhancements and application bug fixes to the Account Management team
Maintains dealer contacts and business activity in Salesforce.com on a regular basis
Qualification
Required
Bachelor's degree in business (Sales or Marketing focus preferred) or equivalent work experience
5+ years of Automotive/Marketing experience
Knowledge of sales processes and tools (account planning and key selling)
Knowledge of Dealership Management System software experience (CDK, R&R, etc.)
Ability to develop relationships with key decision-makers
Build relationships with both internal and external customers
Identify, quantify and resolve customer objections, problems and needs in a diplomatic manner
Present solutions that meet client's needs and close the sale
Develop strategies, action plans, and metrics to monitor results
Create business development plans
Effectively communicate ideas
Communicate and give presentations in front of groups
Effectively convey processes and training
Listen to others and appropriately act on the information provided
Multi-task, prioritize, organize and coordinate projects to meet simultaneous deadlines
Work independently with minimal supervision and under constant deadline pressure
Work effectively in a team
Work effectively in a fast-paced organization
Use a variety of computer programs / systems to track results (Salesforce.com, Word, Excel, Email, Internet, etc.)
Must be able to travel up to 80% of the time
Company
Solera Holdings, LLC.
Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-09-14Acquired
Leadership Team
Bill Brower
Senior Vice President, Global Industry Relations & North America Claims Sales
Jason Palmer
Vice President of Products
Recent News
Solera Global Corp.
2025-10-09
Company data provided by crunchbase