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Estes Express Lines · 2 days ago

Sales Account Manager

Cincinnati, OH

Full-time

Onsite

Mid Level

$71K/yr - $120K/yr

3+ years exp

Estes Express Lines is the largest privately owned freight carrier in North America, providing reliable freight solutions and exceptional service. The Sales Account Manager will develop and implement strategies to maintain and expand sales, utilize CRM tools to enhance customer relationships, and meet sales goals within an assigned territory.

Transportation

No H1B

Responsibilities

Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory

Provide reports on the sales activities for a given period of time

Utilize CRM (customer relationship management) tools to build customer base, enhance product services and customer relationships

Interface with the customer to understand the customer's overall objectives and requirements

Contact customers on a regular basis to maintain account relationship

Advise customer of Estes' new product and service offerings and obtain feedback on service products

Share details with customers on additional offerings to provide value added service

Expedite the resolution of customer concerns

Prepare and conduct service presentations to the customer

Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs

Promote world-class customer care throughout the terminal

Meet and exceed predetermined sales goals and objectives and reports on progress weekly

Regular attendance is required

Qualification

Sales experienceCRM experienceMicrosoft OfficeLTL transportation salesCommunication skillsIndependenceProblem-solving skillsOrganizational skillsWork ethicTeamwork

Required

Bachelor's Degree or any combination of education and experience which would provide an equivalent background; Master's Degree a plus

Three years of experience in Sales highly preferred; LTL/transportation sales experience a plus

Ability to manage multiple accounts and priorities required

Strong verbal, written and listening communication skills required

Strong work ethic, organization and problem skills required

Strong Microsoft Office skills required

Must possess a valid driver's license and an acceptable MVR

Travel within assigned territory to develop customer relationships and overnight stays as needed for training and development required

Ability to work all shifts and in all areas relative to the needs of the terminal as business needs dictate

Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job

Must be able to comply with all company policies, rules, procedures and Code of Conduct

Must be able to interact well with others

Must be able to work independently, or in a team setting

Must be capable of working under tight time constraints in a high volume environment with multiple priorities

Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines

Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check

Must be authorized to work in the United States