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Beth Israel Lahey Health · 1 week ago

Staffing Associate, 16 hours/week, day shift

Winchester, MA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $27.46/hr

Beth Israel Lahey Health is an integrated health system dedicated to creating healthier communities through seamless care and ground-breaking science. As a Staffing Associate at Winchester Hospital, you will monitor scheduled staff against patient census, communicate staffing changes, and collaborate with leaders to meet staffing needs effectively.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

Responsibilities

Monitors scheduled staff against patient census throughout shift

Checks/answers call-in line to receive and communicate absences and offers to work where necessary

When patient needs indicate excess scheduled staff, and with approval from nursing supervisor, calls staff to either cancel or place on recall

When patient needs indicate, contacts staff to ask them to adjust their schedule and/or take an open shift to meet our staffing needs

Contact units to communicate need to float staff from one area to another based on patient care and staffing needs

Collaborates with leaders regarding creative staffing solutions and requests for schedule changes, weighing daily/imminent needs with more long-term/weekly needs

Communicates staffing changes with units

Communicates with the charge nurse on each shift regarding the staffing plan for the next shift

Assigns and posts notice of float staff assignments each shift taking into account individual employee’s skill set and competencies and continuity of care issues

Enters time changes, absences and other data in Active Staffer to assist Nurse Managers with scheduling/payroll administration

Qualification

Healthcare experienceStaff schedulingCustomer serviceMedical terminologyProblem-solvingComputer skillsExcelEnglish communication

Required

High School Diploma or equivalent

Excellent customer service experience

Ability to problem-solve to determine creative solutions and options

Knowledge of basic medical terminology

Strong computer skills, including sending emails

For safety and quality reasons, must be able to read, write and communicate effectively in English with patients, visitors and fellow members of the hospital team