Inside Higher Ed · 4 days ago
Executive Director, Enterprise Application Services
Kennesaw, GA
Full-time
Onsite
Director/Executive
10+ years expInside Higher Ed is looking for an Executive Director of Enterprise Application Services at Kennesaw State University. This role provides strategic leadership and operational oversight for enterprise software solutions that support the institution's academic and business functions, collaborating with senior leadership to align technology needs with institutional priorities.
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Responsibilities
Sets the strategic vision and direction for units delivering enterprise applications in alignment with institutional priorities and IT strategy
Partners with university leaders to understand academic and business needs and translate them into actionable technical strategies
Responsible for the full lifecycle of off-the-shelf and home-grown applications and related technologies, ensuring that academic and administrative units have scalable, reliable, recoverable, compliant, and secure solutions that align with institutional priorities
Identifies opportunities for innovation and process improvement using software and related technologies
Manages vendor relationships and contract negotiations to ensure alignment with institutional priorities, cost-effectiveness, service quality, compliance, and long-term value
Responsible for developing multi-year budgetary plans and strategies to ensure appropriate technological investments, prioritization, and resource allocation
Develops, tracks, and analyzes key performance metrics to improve the effectiveness and efficiency of services provided
Ensures that appropriate and effective governance frameworks, policies, procedures, and accountability are in place to ensure the most effective and efficient delivery of services
Ensures compliance with applicable laws, policy, and governance
Works in partnership with infrastructure and cybersecurity leadership to develop strategies for ensuring the quality and security of the data and services provided
Promotes a culture of transparency, collaboration, customer service, continuous improvement, and professional growth
Qualification
Required
Bachelor's degree in a technology or business field of study from an accredited institution of higher education
Current, valid, and unrestricted driver's license
Ten (10) years of related IT experience demonstrating a progression of increasing responsibility including at least five (5) years of related management and/or supervisory skills
Extensive knowledge of IT applications, planning, operations, and lifecycle management
Must be well versed in current and emerging technologies, technological trends, and industry best practices for their areas of responsibility, including but not limited to ITIL, Agile, software engineering, low-code/no-code platforms, cloud platforms, software-as-a-service (SaaS), platform-as-a-service (PaaS), integration tools, and enterprise data platforms
Experience overseeing large-scale and complex software implementation projects, such as ERP systems and CRM platforms
Experience with governance and portfolio management practices in IT
Must be capable of leveraging enterprise data to inform strategic decisions, optimize application strategy, and build persuasive narratives that influence executive stakeholders and align technology initiatives with business goals
Knowledgeable of relevant compliance obligations (e.g., FERPA, GDPR) and cybersecurity best practices for their areas of responsibility
Experience analyzing business processes and supporting implementations from a technical perspective based on the business requirements
Strong leadership and technical background, with extensive experience executing IT strategy, and coordinating and providing support for large-scale, distributed enterprise technologies, solutions, and services
Strong communication (verbal and written) and interpersonal skills with a focus on customer service and the ability to communicate technical concepts to non-technology staff
Excellent initiative, teamwork, problem solving, independent judgment, organization, project management, and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong phone and e-mail etiquette
Preferred
An advanced degree from an accredited institution of higher education in technology or business or related field
Previous experience in a higher education setting
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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