Marriott International · 2 months ago
Senior Manager, Product Owner Reservation Platform Transformation
7750 Wisconsin Avenue, Bethesda, MD, 20814, US
Full-time
Onsite
Senior Level
$108K/yr - $167K/yr
6+ years expMarriott International is a leading hospitality company, and they are seeking a Senior Manager, Product Owner to support their Reservation Platform. This role involves driving the central reservation strategy, collaborating with internal teams and vendors, and ensuring compliance with governance policies.
Customer ServiceHospitalityHotelTravel
Responsibilities
Subject Matter Expert on all CRS functional requirements with a deep understanding of the link to Marriott business processes
Subject Matter Expert on the user roles application and authorization that supports the Reservation Platform, including system certification
Maintains and communicates the User Role accessibility materials to support the Reservation Platform including Sarbanes-Oxley governance in accordance with their policies and procedures
Understands the impacts of the Reservation platform and any proposed changes affecting Revenue Management, Distribution, Reservations, Group Housing, Digital, Global Operations, Loyalty
Provides recommendations to improve the effectiveness of the Reservation platform
Reviews and provides input into the learning and development materials, ensuring they are clear and concise for the end user
Provides regular reporting and maintains ongoing communications to the Reservation Platform team
Reviews QA test plans and test cases and carry out extensive effective User Experience Testing documenting defects in the defined timelines
Collaborates with cross-organization stakeholders to align strategy
Works in partnership with the Learning Development, Learning Delivery, and Commercial RM Strategy teams to ensure proper training content is developed, and sustained effectively
Submits reports in a timely manner, ensuring delivery deadlines are met
Promotes the documenting of project progress accurately
Provides input and assistance to other teams regarding projects
Qualification
Required
Undergraduate degree or equivalent experience/certification
6+ years of Reservations, Revenue Management, Sales, Distribution, Digital or Operations work experience
Experience with Distribution Systems (3rd party OTAs, GDSs)
Preferred
Experience identifying and analyzing alternative solutions to complex business requirements and providing guidance and advice preferred
Experience with Agile and Scrum Methodology
Experience as a Product Systems owner in the lodging/hospitality industry experience or a related discipline
Familiar with reviewing and documenting detailed requirements
Experience with Marriott reservations and revenue management related systems, such as MARSHA, PMSs, Group Housing Solutions, High Performance Pricing, One Yield
Company
Marriott International
Marriott International, Inc.
Founded in 1927Milwaukee, Wisconsin, USA
10001+ employees
H1B Sponsorship
Marriott International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (84)
2023 (97)
2022 (77)
2021 (37)
2020 (58)
Funding
Current Stage
Late StageLeadership Team
Anthony Capuano
Chief Executive Officer
Naveen Manga
Global Chief Technology Officer
Recent News
IndiaTimes
2025-11-12
2025-11-09
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