PM Hotel Group · 2 weeks ago
PM Hotel Group | Summer 2026 Restaurant + Bar Intern | Based in Wilmington with travel to Philadelphia
Chevy Chase Village, Maryland, United States
Internship
Hybrid
Intern
Start in 2026 SummerPM Hotel Group is seeking a Summer 2026 Restaurant + Bar Intern who will gain hands-on experience across various aspects of restaurant operations. The intern will support front-of-house service, bar operations, culinary coordination, and performance analysis while contributing to the enhancement of guest experience and operational efficiency.
Responsibilities
Support daily service (opening/closing checklists, table touches, reservation flow, event setups)
Analyze guest feedback (social, survey, and on‑property) to identify trends and action steps
Help refine service standards: pacing, sequence of service, upsell prompts, and hospitality touchpoints
Assist with bar mise en place, batch prep, product rotation, and backbar organization
Partner on cocktail development, mocktail features, seasonal LTOs, and sustainability practices
Track pour cost and beverage margins; help spot variances (waste, spillage, over‑pour, dead stock)
Liaise between kitchen and FOH on menu changes, allergens, dietary preferences, and plating standards
Support menu rollouts: spec sheets, recipe cards, station guides, and expo communication flows
Assist in small-scale tastings and pre‑service lineups to align staff on storytelling and pairings
Learn how the team reads the business: daily sales, covers, RevPASH, labor %, COGS, prime cost
Help with inventory counts, receiving logs, waste tracking, and vendor reconciliation
Build simple dashboards or checklists that help managers see performance at a glance
Ensure menus, signage, uniforms, and vibe align with brand positioning and property narrative
Support social storytelling (shots lists, event calendars, community collaborations)
Contribute to activation ideas: happy hour refreshes, pop‑ups, seasonal programming, hotel synergies
Support ServSafe/ABV compliance documentation, incident logs, and responsible alcohol service
Help refresh SOPs, training materials, and new‑hire guides for FOH/bar
Participate in audits: cleanliness, line checks, temperature logs, and bar security
Qualification
Required
Pursuing a degree in Hospitality, or Restaurants & Bar
Passionate about guest experience, service culture, and brand storytelling
A clear communicator - visually and verbally - with strong organizational skills
Comfortable turning insights into practical tools for frontline teams
Preferred
Experience with training content, reputation platforms, or brand standards
Company
PM Hotel Group
People-first hospitality. At PM Hotel Group every team member is dedicated to delivering memorable guest experiences.
Founded in 1996
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ethan Kramer
Chief Investment and Development Officer
Kory Davis
CORPORATE DIRECTOR | NEW BUILDS + TRANSITIONS
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