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Singh Management · 1 day ago

Host

Raleigh, NC

Full-time

Onsite

New Grad, Entry Level

Singh Management is dedicated to providing high-quality culinary experiences for residents. The Host is responsible for greeting residents, guiding them to their seats, and ensuring their dining satisfaction while maintaining cleanliness and assisting with food service tasks.

Professional ServicesProperty ManagementReal Estate

Responsibilities

Greet and seat residents, present menus to residents, and inform them of daily specials and any other dining messaging

Treat all guests in a kind, courteous, and professional manner to ensure their complete satisfaction. Always strive to exceed guests' expectations

Review and be familiar with residents’ dining restrictions

Assist with clearing dishes, pouring water and coffee, and serving meals as needed

Observe tables and keep track of clean, dirty, and occupied tables

Interact with guests as they arrive and leave the dining room to ensure a positive dining experience

Manage the carry out and delivery order process, as well as the reservation system for the dining room

Maintain high standards of personal and dining area cleanliness (wash hands, change gloves, etc.), sanitation, and safety standards

Assist with all other duties as assigned by the Dining Room Supervisor

Qualification

Customer FocusedCommunication SkillsDining EtiquetteFood Service SanitationPrior Host ExperienceDetail Oriented

Required

Greet and seat residents, present menus to residents, and inform them of daily specials and any other dining messaging

Treat all guests in a kind, courteous, and professional manner to ensure their complete satisfaction. Always strive to exceed guests' expectations

Review and be familiar with residents' dining restrictions

Assist with clearing dishes, pouring water and coffee, and serving meals as needed

Observe tables and keep track of clean, dirty, and occupied tables

Interact with guests as they arrive and leave the dining room to ensure a positive dining experience

Manage the carry out and delivery order process, as well as the reservation system for the dining room

Maintain high standards of personal and dining area cleanliness (wash hands, change gloves, etc.), sanitation, and safety standards

Assist with all other duties as assigned by the Dining Room Supervisor

Regular attendance; defined as being on time and present to all scheduled shifts, for the entire shift

Value the importance of timeliness, punctuality, and dependability

Willing to lend a helping hand to co-workers, direct reports, and supervisors

Keep the best interests of the residents and other associates in mind

Be an active participant in accomplishing team, community, and company goals

Customer Focused – Dedicated to meeting and exceeding the needs of the customer by establishing and maintaining effective relationships as well as gaining trust and respect of customers

Strong Communication Skills – Clearly and accurately provides pertinent information to individuals in verbal and/or written form

Patience – Works hard to understand people and process before making judgements and acting

Detail Oriented – Pays attention to the smallest details in a situation, and truly cares about them