Oracle · 1 month ago
Delivery Manager (Individual Contributor) - NetSuite ACS (Products Team)
United States
Full-time
Remote
Senior Level
$98K/yr - $200K/yr
6+ years expOracle is a world leader in cloud solutions, committed to innovation and inclusivity. They are seeking an Advanced Customer Support Delivery Manager to build strategic relationships with customers, ensuring they derive maximum value from NetSuite products and services.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
No H1B
Responsibilities
Analyzes business needs to help ensure Oracle solution meets the customer’s objectives by combining industry best practices, product knowledge, and business acumen
Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations
Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions
Supports the business development efforts by pursuing new opportunities and extensions
Collaborates with the consulting sales team by providing domain expertise
Resolves complex customer issues by recommending and implementing solutions
Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack
Qualification
Required
6 to 10+ years of relevant industry experience in the areas of process improvement, accounting, or consulting on back office best practices
Proven ability to build relationships with customers and partners
Experience with an ERP or other business application in an administrator or daily user role
Proven ability to highlight the benefits of the software to non-users or other departments
Professional level of English proficiency
Proficiency in French is required for candidates residing in Quebec, otherwise it is considered an asset
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
The Tech Portal
2026-01-25
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2026-01-25
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