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General Dynamics Information Technology · 9 hours ago

Switchboard Operator I

Sumter, SC

Full-time

Onsite

New Grad, Entry Level

$18.70/hr - $25.30/hr

0+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to U.S. government agencies. They are seeking a Switchboard Operator I to support customer inquiries and manage telephone operations, ensuring effective communication for their clients.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Operates a switchboard or telephone console to route incoming calls and place outgoing calls; greets visitors and directs individuals to appropriate persons in the building

Handle overseas telephone calls, conference calls, and emergency calls

Provide basic and accurate information in-person and via phone and/or email

Familiarity with a military environment

Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations

Apply experience as a telephone operator on switchboard consoles as specified in the task order

Qualification

Telephone SwitchboardCustomer ServiceCustomer InquiriesMilitary EnvironmentEmergency Calls

Required

High School Diploma/GED

Experience as a telephone operator

Experience as a telephone operator on switchboard consoles

Security Clearance Level: SECRET

US Citizenship Required

Preferred

Familiarity with a military environment

Experience handling overseas telephone calls

Experience providing personnel locator service

Experience providing commercial information services

Experience providing customer support

Experience handling conference calls

Experience handling emergency calls

Experience maintaining call accounting databases

Benefits

401K with company match

Comprehensive health and wellness packages

Internal mobility team dedicated to helping you own your career

Professional growth opportunities including paid education and certifications

Cutting-edge technology you can learn from

Rest and recharge with paid vacation and holidays

Variety of medical plan options, some with Health Savings Accounts

Dental plan options

A vision plan

A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks where possible

Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees