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General Dynamics Information Technology · 1 day ago

Training Manager

Home, PA

Full-time

Hybrid

Senior Level, Lead/Staff

$111K/yr - $150K/yr

9+ years exp

General Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology and mission services to federal partners. The Instructional Designer Manager leads instructional delivery services, focusing on developing and administering training to improve staff performance and customer satisfaction.

Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Manages a team of instructional (training) designers and training coordinators that are responsible for the planning, development, delivery, evaluation, and administration of training including but not limited to service desks and call center support

Develops and administers training schedule, travel, and performance requirements

Identifies training needs and priorities by working with GDIT program managers and operational leadership

Understands organizational objectives to increase customer satisfaction

Uses professional judgement to ingest VBA quality standards into the FOIA/PA redaction instructional material

Conduct organizational readiness assessments to identify impacts, risks, and stakeholder concerns to train staff

Develop targeted communication, engagement, and training plans to foster adoption and minimize resistance

Establish feedback mechanisms to measure the effectiveness of training / instructional material and make iterative improvements

Build and maintain productive relationships across internal teams, external partners, and executive leadership

Participate in cross-functional working groups to address service delivery challenges and improve inter-agency coordination to include Knowledge, Operations, and Quality teams

Qualification

Curriculum DevelopmentInstructional DevelopmentTraining PlansProcess ImprovementStakeholder EngagementWritten CommunicationVerbal Communication

Required

BA/BS degree (work experience will be considered in lieu of degree)

5 or more years of progressive training development experience with 2 or more years of experience leading a team of training / instructional delivery professionals

Expertise in process improvement, technology adoption, and stakeholder engagement strategies

Outstanding written and verbal communication skills with the ability to present to business leaders

Ability to obtain and maintain a Public Trust or higher security clearance level of TS and successfully pass a thorough government background screening requiring the completion of detailed forms and fingerprinting. Real-ID, non-expired passport or military ID is also required for this process

Louisiana residency

9 + years of related experience

Curriculum Development

Instructional Development

Instructional Materials

Training Plans

US Citizenship Required: Yes

Preferred

Master's degree

Current or previous Veterans Affairs experience

Experience developing technical presentations and/or writing and presenting business case and white papers or writing and contributing to industry proposals is a plus

Residency within a reasonable commuting distance (approximately 60-mile radius) of our Bossier City, LA facility

Benefits

Medical plan options, some with Health Savings Accounts

Dental plan options

Vision plan

401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match

Full flex work weeks where possible

Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave

Short and long-term disability benefits

Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Company

General Dynamics Information Technology

Glassdoor3.9

General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.

Founded in 1999

Falls Church, Virginia, USA

10001+ employees