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Texas Workforce Commission · 4 hours ago

Administrative Assistant (Austin)

Austin, TX

Full-time

Onsite

Entry Level

$2,694.33/mo - $2,694.33/mo

1+ years exp

Texas Workforce Commission is seeking an Administrative Assistant II for their UI Admin & Ops Support department located in Austin, Texas. The role involves providing customer service and performing administrative duties related to the unemployment benefits program.

EducationGovernmentPersonal DevelopmentPublic RelationsService IndustryStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Provide quality and efficient customer service

Receive and sort faxes and incoming/returned mail

Record, screen, and process Employer Responses, and creates cases if needed

Review, process, and route all UI documents, forms, or correspondence to appropriate parties

Use FileNet to quality check all documents as needed

May prepare and provide claimants and employers copies of requested documents or correspondence

Process specific tasks such as work search log verifications and keying payment requests

Adhere to strict deadlines

Perform related work as assigned

Qualification

Customer serviceMicrosoft WordMicrosoft ExcelData entryBilingual EnglishBilingual SpanishTyping speedOffice equipment useVerbal communicationWritten communication

Required

One year of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance and control of forms, records and reports

Strong word processing and data entry

Ability to type 40 words per minute with minimal errors

Experience using copiers, printers, scanners, calculators, and fax machines

Knowledge of Microsoft Word, Excel, Outlook, and Internet browsers

Good verbal and written communications skills

Bilingual (English and Spanish)

Texas resident or willing to relocate to Texas

Benefits

Defined Retirement Benefit Plan

Optional 401(k) and 457 accounts

Medical Insurance

Paid time off, including time for vacation, sick and family care leave

Company

Texas Workforce Commission

Glassdoor3.7

Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas.

Founded in 1936

Austin, Texas, USA

1001-5000 employees