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San Juan College · 1 day ago

Application Support Analyst Lead

Central New Mexico, Albuquerque, NM

Full-time

Onsite

Senior Level, Lead/Staff

$60K/yr - $76K/yr

5+ years exp

San Juan College is seeking an Application Support Analyst Lead to provide leadership and technical expertise to a team of IT professionals. The role involves overseeing projects, guiding team members, and ensuring the successful design, implementation, maintenance, and optimization of technical solutions that support organizational goals.

EducationHigher EducationUniversities

No H1B

Responsibilities

Mentor and provide technical guidance, performance feedback, and professional development opportunities to team members, encouraging an environment of continuous learning and growth

Lead a team of engineers and other technically skilled positions that collaborates with, and participates in, cross-functional teams to design, develop, and implement innovative integrations and software development solutions, while ensuring seamless functionality between systems. May also lead the cross-functional team from the technical perspective

Design and implement robust integration architectures and strategies that connect multiple platforms, APIs, and third-party services ensuring seamless communication and data exchange across systems

Oversee multiple projects simultaneously, ensuring they are completed on time, within scope, and within budget

Partner and collaborate with cross-functional departments to define requirements and technology strategy, delivering technical solutions that meet organizational goals

Oversee and implement best practices for system architecture, configuration, security management, software architecture, and system performance optimization

Collaborate cross-functionally with other product teams to develop and execute a comprehensive technical roadmap

Maintain technical documentation, standard operating procedures, and governance guidelines

Guide the team's goals and technical direction to pursue opportunities to enhance team efficiency and system reliability

Stay current with latest technologies and best practices, assessing their applicability to our organization

Manage vendor relationships, including the evaluation and procurement of software and hardware solutions

Oversee technical training opportunities to upskill team members and end-users on new technologies and systems

Ensure compliance with industry standards, regulatory requirements, and organizational policies

Perform other related duties as assigned

Qualification

Integration architectureTechnical leadershipProject managementSoftware engineeringTechnical documentationVendor managementCompliance knowledgeMentoringCollaboration

Required

Bachelor's degree in Computer Science, Information Technology, Engineering or a related field AND Five (5) years of related experience

OR Associate's degree in Computer Science, Information Technology, Engineering or a related field AND Seven (7) years of related experience

OR Completed certifications in Software Engineering or Integration platforms or practices AND Ten (10) years of experience that is directly related to the duties and responsibilities specified may be interchangeable