Zillow · 3 hours ago
Senior Insuring Specialist
United States
Full-time
Remote
Mid, Senior Level
$26.20/hr - $39.40/hr
4+ years expZillow is a leading real estate platform in the U.S. seeking a Senior Insuring Specialist for their Post Closing team. In this remote role, you will oversee complex insuring processes for various mortgage loans, ensuring compliance and driving operational excellence while mentoring team members.
MarketplaceOnline PortalsPropTechReal Estate
Responsibilities
Oversee and execute the end-to-end insuring process for FHA, VA, USDA, and conventional loans, ensuring all requirements are met for timely and accurate insurance issuance
Serve as the primary escalation point for complex insuring scenarios, discrepancies, and exceptions, collaborating with underwriters, closers, post-closing teams, and external partners to resolve issues
Lead process improvement projects to enhance efficiency, accuracy, and compliance within the insuring function; develop and implement updated procedures and best practices
Provide advanced training, mentorship, and guidance to team members, supporting their development and ensuring consistent application of insuring standards
Monitor regulatory and investor guideline changes, assess operational impacts, and update team processes and documentation accordingly
Analyze insuring metrics and trends, prepare reports for management, and recommend solutions to mitigate risk and improve performance
Represent the insuring function in cross-functional meetings, audits, and quality control reviews; provide subject matter expertise and detailed documentation as needed
Maintain strong relationships with MI companies, HUD, VA, and other business partners to facilitate issue resolution and process enhancements
Take on additional responsibilities, special projects, or leadership assignments as directed by management
Qualification
Required
4+ years of experience in mortgage post-closing, insuring, or a related field, with demonstrated expertise in FHA, VA, USDA, and conventional loan products and insuring requirements
Advanced knowledge of loan origination systems (preferably Encompass), document management platforms, and insuring portals (FHA Connection, VA WebLGY, private mortgage insurance)
Proven ability to interpret and apply complex regulatory, agency, and investor guidelines
Experience leading process improvement initiatives and training or mentoring team members
Exceptional attention to detail, organizational, and analytical skills, with the ability to manage multiple priorities and deadlines
Strong written and verbal communication skills, including the ability to present information to leadership and cross-functional teams
Ability to work independently, exercise sound judgment, and drive results in a fast-paced environment
Experience producing and analyzing operational reports
Effective problem-solving skills and a commitment to delivering high-quality work
Proficiency in Microsoft Office suite
Benefits
Equity awards based on factors such as experience, performance and location
Company
Zillow
Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.
5001-10000 employees
H1B Sponsorship
Zillow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (179)
2024 (150)
2023 (171)
2022 (256)
2021 (239)
2020 (195)
Funding
Current Stage
Public CompanyTotal Funding
$96.63MKey Investors
Legg MasonPAR Capital Management
2016-08-01Post Ipo Equity
2014-04-01Post Ipo Equity
2012-12-12Post Ipo Equity· $4.13M
Leadership Team
Lloyd Frink
Co-Founder & Co-Executive Chair
Rich Barton
Co-founder and Co-Executive Chair
Recent News
2026-01-16
2026-01-16
Company data provided by crunchbase