Architect, AI Operations, OCI, NA jobs in United States
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NetSuite · 3 months ago

Architect, AI Operations, OCI, NA

NetSuite, a subsidiary of Oracle, is a leader in cloud solutions, and they are seeking an Architect for AI Operations within Oracle Cloud Infrastructure. The role involves designing and developing architectural changes for GPU delivery and working closely with customers to ensure the efficiency and reliability of AI infrastructure.

Cloud ComputingComputerCRMiOSSaaSSoftware
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Responsibilities

Play a pivotal role in ensuring AI infrastructure continues to meet the rapidly evolving demands of both Enterprise and AI/ML customers
Ensure reliability and customer satisfaction through proactive issue management and recurring pattern resolution
Engage with Enterprise and AI/ML customers to understand their specific requirements for uninterrupted workloads
Drive the organization’s goals to pursue opportunities that make AI infrastructure more efficient
Partner and collaborate with organization leaders to help improve the performance of the team and organization
Represent major incidents to customers, communicating both technically and strategically
Identify recurring issues and drive organizational improvements to prevent future incidents
Hands-on debugging and log analysis (individual contributor role)
Collaborate with internal teams to maintain uptime, performance, and customer growth
Implement monitoring and optimization frameworks for AI workloads, including latency, throughput, and cost efficiency
Lead incident response and post-mortem processes for infrastructure issues impacting AI services

Qualification

English proficiency

Required

10+ years of experience
Applicants are required to read, write, and speak English

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance

Company

NetSuite

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NetSuite is cloud computing company dedicated to delivering business applications over the internet.

Funding

Current Stage
Public Company
Total Funding
$157.79M
Key Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M

Leadership Team

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Brian Chess
SVP Technology and AI
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Eli Johnson
Vice President, Global Sales Productivity
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Company data provided by crunchbase