NetSuite · 5 months ago
Sr Director of Facility Operations
United States
Full-time
Remote
Director/Executive
$162K/yr - $338K/yr
10+ years expNetSuite is seeking a dynamic Senior Director to lead facility operations for its portfolio of leased data center sites across North America. The role involves ensuring reliable and optimized operation of third-party operated properties, strategic vendor management, and fostering community engagement while maintaining high standards for security and efficiency.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Oversee all aspects of data center facility operations at North American NNN leased sites, including preventive maintenance, incident response, environmental monitoring, and lifecycle management
Develop and implement operational strategies aligned with Oracle’s security, health, safety, and environmental standards, in close coordination with local and federal regulations
Serve as OCI’s primary point of contact with property landlords and third-party vendors under NNN lease agreements, ensuring adherence to service level agreements (SLAs) and lease obligations
Partner with construction to ensure all aspects of commissioning for new sites, including acceptance testing, integrated systems testing, and the transition to daily operations
Ensure operational transparency and positive relationships by actively engaging with community stakeholders, local authorities, and regulators
Drive robust capacity planning, risk mitigation, performance monitoring, and budgeting for the North America data center portfolio
Recruit, hire, develop, and mentor a regional team responsible for direct operational oversight and landlord liaison
Establish, track, and report on key performance indicators (KPIs) to measure and optimize operational effectiveness, cost management, and sustainability goals
Oversee site audits, compliance reviews, and documentation in support of certifications and regulatory requirements (e.g., SOC2, ISO, local authorities having jurisdiction)
Act as incident commander and escalation point for major facility events, driving root cause analysis and continuous improvement
Foster a culture of safety, accountability, collaboration, and innovation across a distributed facilities team
Collaborate closely with Oracle’s design, engineering, compliance, and cloud operations teams to support site readiness, expansion, and capital planning
Qualification
Required
Combination of relevant education, experience, and/or specialized training in facilities management, engineering, or a related technical discipline
Deep understanding of the sequence of operations for major mechanical and electrical systems, such as power distribution, cooling, life safety, and building automation, within mission-critical environments
Demonstrated experience in recruiting, hiring, leading, and developing high-performing technical and operational teams
Proven record of engaging positively with community stakeholders, local officials, and regulatory agencies to support operational transparency and compliance
Significant hands-on experience in commissioning activities for new or expanded data center facilities
Expertise in managing NNN lease relationships and third-party vendor contracts, with a particular focus on North American markets
Proficient in incident management, root cause analysis, and performance optimization for data center operations
Strong verbal, written, negotiation, and relationship management skills
Familiarity with industry standards such as Uptime Institute and ASHRAE, and with relevant environmental, health, and safety regulations in the United States and Canada
Preferred
Experience in cloud, hyperscale, or enterprise data center operations preferred
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
crnasia.com
2025-11-27
The Motley Fool
2025-11-18
Company data provided by crunchbase