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Germain Lexus Of Naples · 1 day ago

Technology Specialist

Naples, FL

Full-time

Onsite

New Grad, Entry Level

Germain Lexus of Naples is committed to delivering exceptional customer experiences and is seeking a Technology Specialist. In this role, you will work directly with customers and staff to explain innovative services and technology, ensuring a seamless sales process.

Automotive

Responsibilities

Maintain current knowledge of products, technologies and trends to provide to customers and colleagues

Be informed about the competitor products and technologies

Work with Sales Staff and managers on an as needed basis, to carry out analyses and find out interests/specific preferences of the customers

Meet and greet customers to begin Sales Process

Execution of test drive (support activities for the sales consultant) and detailed handover of the customer to the sales consultant

Prepare test drive car in advance (fuel, cleanliness, preheat/cool down car in winter/summer, place refreshments, enter suitable radio channel and exciting test drive route in navigation system)

Preparation and complete execution of second delivery (Connect activation, additional explanations and other services, if not done in the first delivery)