Security Officer - Reception - Customer Service jobs in United States
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Allied Universal · 1 day ago

Security Officer - Reception - Customer Service

Allied Universal® is North America’s leading security and facility services company, offering rewarding careers that provide a sense of purpose. The Security Officer - Front Desk in Moline, IL will serve as the first point of contact for visitors and employees, providing exceptional customer service while managing access control and responding to security-related incidents.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Greet and assist employees, visitors, and/or contractors at the front desk, providing a courteous and professional first point of contact
Monitor access to the facility by verifying identification, issuing visitor badges, and maintaining accurate visitor logs in accordance with site-specific procedures
Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols
Communicate clearly and professionally with site personnel, management, and Allied Universal representatives regarding security-related matters and/or incidents
Assist with the implementation of site-specific policies and procedures, helping to deter unauthorized access and/or prohibited activities within the location
Maintain a visible presence at the front desk to help to deter disruptive behavior and/or unauthorized entry
Support emergency response activities as needed, including alerting appropriate personnel and assisting with evacuation procedures when required

Qualification

Customer serviceAccess controlIncident responseCommunication skillsTeamworkProblem-solving

Required

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only

Benefits

Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Enjoy discounts on top brands and services through our Perks Program.

Company

Allied Universal

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Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.

Funding

Current Stage
Late Stage
Total Funding
$9B
Key Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity

Leadership Team

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Stephen Jones
Global Chairman and Chief Executive Officer
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Jack Schenk
Regional Vice President - Midwest
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Company data provided by crunchbase