NetSuite · 1 month ago
Global OCI Application Engineer, Global Physical Security (GPS) Systems Operations
Redwood City, CA, United States
Full-time
Hybrid
Mid Level
$75K/yr - $178K/yr
3+ years expNetSuite is a leader in cloud solutions, and they are seeking a Global OCI Application Engineer to support access control and security system applications. The role involves implementing configuration changes, resolving integration challenges, and maintaining reliable operations across security applications.
Cloud ComputingComputerCRMiOSSaaSSoftware
No H1B
Responsibilities
Implement and troubleshoot application configuration changes for access control, biometric, PIAM, and lobby kiosk systems to support evolving business and security needs
Resolve integration and connectivity issues within and between security platforms and connected applications, working closely with external vendors and internal teams
Provide expert end-user and stakeholder support, addressing access issues, requests, and incidents in a timely fashion
Collaborate with business process owners and stakeholders to understand operational requirements, develop implementation strategies, and document best practices
Maintain reliable, scalable operations across all supported security applications, proactively monitoring for issues and optimizing system performance
Ensure security and compliance through effective management of application rules, playbooks, and system access privileges
Assist with testing and deployment of new features, enhancements, and software updates
Document configuration changes, troubleshooting procedures, and operational workflows to support audits and continual improvement
Qualification
Required
Associate degree (or equivalent experience)
Minimum 3 years of technical or application support experience, preferably in access control, PIAM, or security system environments
Hands-on experience with enterprise access control, biometric, or PIAM applications (e.g., RightCrowd, HID SAFE, Lenel, Alcatraz AI)
Strong troubleshooting, analytical, and problem-solving skills
Ability to collaborate across teams and with application vendors in a dynamic, global setting
Excellent written and verbal communication skills
Strong documentation skills and attention to detail
Proactive approach to optimizing system operations and addressing vulnerabilities or inefficiencies
Preferred
Experience supporting physical security systems at hyperscale, Colo, or enterprise corporate sites
Certifications or specialized training on relevant access control and PIAM platforms
Familiarity with security compliance requirements and audit practices
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
NetSuite
NetSuite is cloud computing company dedicated to delivering business applications over the internet.
Founded in 1998Redwood Shores, California, USA
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$157.79MKey Investors
Meritech Capital PartnersTako VenturesStarVest Partners
2016-07-28Acquired
2007-12-20IPO
2007-02-05Secondary Market· $17.87M
Leadership Team
Brian Chess
SVP Technology and AI
E
Eli Johnson
Vice President, Global Sales Productivity
Recent News
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