Nebraska Methodist College · 1 month ago
Medical Assistant - Family/Internal Medicine
Omaha Area Clinic - Omaha, NE
Full-time
Onsite
New Grad, Entry Level
0+ years expNebraska Methodist College is part of the Nebraska Methodist Health System, which focuses on providing exceptional care to communities. The Medical Assistant will assist physicians in daily activities, including preparing patients for examinations, performing phlebotomy, and managing patient communications.
Higher Education
Responsibilities
Documents all lab, procedures, and appointments on tracking forms
Completes tracking forms and follows up on missed appointments and procedures
Assists Health Coaches by working patient lists and scheduling appointments as directed
At the direction of the provider provides patient and family education to ensure adequate knowledge/awareness and recommends appropriate community resources as needed
Educates/instructs patients according to provider's direction 98% of the time
Performs telephone triage to determine patient needs by recording and reporting patient condition to provider and advising patient based on provider instructions
Receives and returns patient calls within 90 minutes based on medical priority 95% of the time
Accurately records and reports patient's condition according to department policy 98% of the time
Maintains work areas to ensure healthy environmental conditions by cleaning and organizing equipment and rooms
Maintains clean and organized work area according to department/provider protocol 99% of the time
Handles prescription renewals/inquiries to facilitate patient care
Discusses questions with provider and relays information to pharmacy
Handles prescription refills according to department/provider protocols 99% of the time
Provides appropriate care specific to the age of the patient to ensure understanding and comfort level of treatment as outlined in the “Age Specific Criteria”
Completes Age Specific Quiz annually
Prepares exam rooms and equipment to facilitate treatment and examination of patients by setting up instruments/equipment and stocking supplies
Prepares patient for provider exam by reviewing medical records, weighing patient, checking vital signs, performing medication reconciliation and obtaining information relevant to patient care
Prepares patient for exam by following provider protocol and company policies 95% of the time
Assists providers to facilitate patient treatment by retrieving tests and medical records and obtaining lab work as directed
Obtains provider requested tests, records, and lab work 95% of the time
Dispense medications at the direction of a provider to patients
Registered Nurse and Licensed Practical Nurse instruct patients and family members regarding education and treatment to ensure patients completely understand how to take the medication correctly
Assists and/or performs phlebotomy with proper labeling and handling of specimens, accurately completes requisitions, and collects specimens according to standard procedures/protocols and performing and documenting quality control activities
Performs above procedure according to clinic policy and procedures 95% of the time
Ensures accuracy of order entry and completes appropriate documentation without error at least 98% of the time
Assists providers to facilitate patient treatment by ordering and scheduling tests as directed
Orders and schedules tests 95% of the time
Answers calls according to protocol at least 98% of the time
Returns phone messages according to protocol at least 98% of the time
Provides test results according to protocol at least 98% of the time
Accurately completes pharmacy request 100% of the time
Qualification
Required
Completion of an approved Medical Assistant Program required
Program must include an externship/preceptorship in a clinical setting OR must have 6 months of current experience working in the capacity of a medical assistant
Currently enrolled in a nursing program with half of nursing courses completed required
Transcripts must be provided indicating classes have been passed
Knowledge of medical terminology and procedures required
Skill to effectively manage time and prioritize tasks
Skill to proficiently type information into the computer to capture or detail information quickly
Ability to provide caring patient care services when talking with patients and their family members
Ability to critically listen to questions from patients and information from providers to convey information effectively
Ability to anticipate, recognize, and resolve problems before they occur and avoid bigger problems in the future
Ability to problem solve during several daily activities which includes the ability to be flexible
Ability to learn and proficiently navigate through computer programs that contain patient information
Strong verbal communication skills for positive interaction with providers, staff and patients required
Able to follow written and verbal instructions/directions required
Health Insurance Portability and Accountability Act (HIPAA) understanding
Current American Heart Association or American Red Cross Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire
Medication Aide Registry (MAR or MAR.40) required within 2 months of hire date
Preferred
6 months previous medical assistant experience preferred
Benefits
Competitive pay
Excellent benefits
Great work environment
Company
Nebraska Methodist College
Established in 1891, Nebraska Methodist College is a private, fully accredited nursing and healthcare professions college and an affiliate of Methodist Health System.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sarah Murphy
Chief Student Officer & Dean of Students
Company data provided by crunchbase