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Exela Technologies · 2 hours ago

Mailroom Customer Service Rep

Jericho, NY

Full-time

Onsite

New Grad, Entry Level

Exela Technologies is a company that offers comprehensive health and wellness plans, including medical, dental, and vision coverage. They are seeking a Mailroom Customer Service Representative who will be responsible for processing and distributing incoming mail, handling outgoing packages, and performing data entry tasks to ensure accuracy in automated records.

Enterprise SoftwareInformation TechnologyManagement Information Systems

Responsibilities

Batch documents and organize them for data entry processing

Enter data from source documents into automated systems accurately and efficiently

Prioritize work tasks based on processing schedules and client expectations, ensuring timely completion

Perform verification tasks as required, checking for accuracy and identifying errors

Make corrective entries as indicated by verification results or other warnings

Troubleshoot data problems as needed, escalating issues to supervisors when necessary

Operate peripheral equipment as part of the data entry process

Assist in the development of production formats and keying procedures, contributing to process improvement efforts

Maintain a high level of safety awareness and promptly report potential hazards to supervisors

Adhere to security and privacy policies, standards, and guidelines to protect company and customer information

Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution

Work in various environments, including office settings, computer rooms, production floors, warehouses, and shipping/receiving areas, with occasional exposure to environmental factors like dust, dirt, toner, and ink

Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 25 lbs. frequently

Qualification

Data entryEnglish proficiencySafety awarenessAttention to detailAdaptability

Required

H.S. diploma or equivalent

Ability to read, write, and speak English

Able to work at a computer for long periods

Must stand, walk, have a superficial grasp, and reach with hands and arms

Required to sit, talk, or hear regularly

Must possess close vision and the ability to focus

Conditions may include an office environment, computer room, production floor, warehouse, and shipping/receiving. Occasional exposure to dust, dirt, toner, ink, and other environmental factors is possible

Repetitive motion is necessary; it may involve twisting, bending, or climbing

May lift up to 25 lbs frequently