Archetype ยท 3 hours ago
Front Office Operations Coordinator
Birmingham, AL
Full-time
Onsite
New Grad, Entry LevelArchetype is a company focused on providing quality healthcare services. They are seeking a Front Office Operations Coordinator responsible for managing front-office operations and patient accounts, serving as the primary point of contact for patients, and coordinating insurance billing.
AdvertisingDigital SignageManufacturingPrintingProduct Design
Responsibilities
Answer incoming calls professionally and compassionately
Schedule, reschedule, and confirm patient appointments
Communicate clearly about office policies, appointments, and next steps
Maintain a calm, organized presence during high-call periods
Work directly with our third-party billing company
Maintain accurate patient account records
Track statements, balances, and follow-ups
Communicate with patients regarding account questions
Assist with collections using professional, ethical communication
Handle incoming and outgoing mail
File paperwork accurately (digital + physical)
Maintain organized patient files and office records
Assist with office systems, checklists, and process improvements
Help keep systems organized and running smoothly
Identify gaps or issues and communicate them clearly
Support doctors and leadership with administrative follow-through
Qualification
Required
Manage front-office operations and patient accounts
Serve as the primary point of contact for patients
Coordinate insurance billing
Answer incoming calls professionally and compassionately
Schedule, reschedule, and confirm patient appointments
Communicate clearly about office policies, appointments, and next steps
Maintain a calm, organized presence during high-call periods
Work directly with our third-party billing company
Maintain accurate patient account records
Track statements, balances, and follow-ups
Communicate with patients regarding account questions
Assist with collections using professional, ethical communication
Handle incoming and outgoing mail
File paperwork accurately (digital + physical)
Maintain organized patient files and office records
Assist with office systems, checklists, and process improvements
Help keep systems organized and running smoothly
Identify gaps or issues and communicate them clearly
Support doctors and leadership with administrative follow-through
Benefits
Employee discounts
Training & development
Wellness resources
Company
Archetype
Archetype is a custom sign fabricator.
Founded in 1999
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase