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Cynet Systems · 1 month ago

DG&S Operations Specialist - Remote / Telecommute

United States

Full-time

Remote

New Grad, Entry Level

$22.08/hr - $27.08/hr

Cynet Systems is a company focused on data management solutions, and they are seeking a DG&S Operations Specialist. The role involves supporting customer data management processes, improving data quality, and working closely with clients on data stewardship and governance.

EmploymentRecruitingStaffing Agency

Growth Opportunities

Responsibilities

The Data Governance & Stewardship (DG&S) Operations Specialist 1 Role is responsible for supporting a client's customer data management processes and tasks

This role is responsible for assessing and improving the quality of a pharmaceutical client's customer data (Physicians, Organizations, etc.)

Using a combination of client data and tools, a DG&S Operations Specialist 1 works with client data within their systems (MDM, CRM, etc.) and/or spreadsheets to review and verify data

The DG&S Business Operations Specialist 1 works closely with the client on both Data Stewardship and Data Governance engagements

Tasks include but are not limited to the development and documentation of business process related to data management

The DG&S Operations Specialist 1 is responsible for providing on-going feedback to both client management and client peers of data issues and areas that require special attention or escalation

The DG&S Operations Specialist 1 will also be responsible for the collection and possibly the reporting out to the client on a predefined schedule all metrics and SLA performance

Qualification

Medical data experienceRelational databasesKPI TrackingData analysisMicrosoft Office proficiencyCustomer service skillsEagerness to learnDetail orientedVerbal communicationWritten communicationIndependent work