Inside Higher Ed · 1 week ago
Associate Director, Enterprise Database Services
Kennesaw, GA
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
7+ years expInside Higher Ed is committed to transforming lives through academic excellence and innovative research. The Associate Director of Enterprise Database Services will provide leadership for the university's database services, ensuring they are secure, reliable, and optimized for performance while managing a team responsible for critical systems such as the Student Information System and administrative applications.
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Responsibilities
Provides strategic and operational leadership for enterprise database and application administration services, balancing technical execution with managerial responsibility for staff and service delivery
Leads the administration and optimization of enterprise database environments, including Oracle, SQL Server, and other platforms as adopted, supporting core university systems such as student, administrative, and auxiliary applications
Manages database backup, recovery, high availability, and disaster recovery strategies to ensure business continuity
Designs and implements database and application migration strategies for cloud and hybrid environments, ensuring stability, performance optimization, and cost effectiveness
Ensures database services comply with institutional governance, privacy, and security policies, and applicable regulations such as FERPA, HIPAA, and PCI
Oversees the Ellucian Banner Administration function, ensuring system availability, performance, and alignment with institutional needs
Monitors performance and implement proactive measures for scalability, efficiency, and reliability
Collaborates with university stakeholders, application owners, and IT leadership to align services with institutional priorities
Develops and supervises staff through mentoring, professional growth opportunities, training, performance management, and knowledge sharing
Evaluates emerging technologies and recommend adoption of tools that improve database services, application administration, and operational efficiency
Fosters a culture of curiosity and innovation, continuous process improvement, ownership and accountability, building repeatable solutions, learning, and data-informed decision making
Qualification
Required
Bachelor's degree from an accredited institution of higher education
Seven (7) years of related IT experience
Able to manage and lead technical teams, fostering growth, collaboration, and accountability
Able to function with autonomy, making sound and timely decisions, anticipating problems, and appropriately assessing and communicating risks, benefits, and alternatives
Able to lead large, complex projects requiring tight coordination across IT and business units
Able to handle multiple tasks or projects at one time meeting assigned deadlines
Expertise in the administration of enterprise databases such as Oracle and SQL Server, with adaptability to support additional cloud-based databases
Hands-on experience with database performance tuning, backup and recovery, replication, clustering, and high-availability technologies
Knowledge of cloud infrastructure and services relevant to enterprise databases and application workloads, including migration strategies, performance optimization, and cost management
Knowledge of databases and application security practices, including encryption, access management, and auditing
Knowledge of enterprise application administration, including Student Information Systems such as Ellucian Banner and DegreeWorks
Familiarity with compliance standards such as FERPA, HIPAA, and PCI in higher education IT
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, relationship-building, and presentation skills
Strong problem-solving and troubleshooting skills across complex databases and application environments
Strong customer service orientation, with the ability to build trust and deliver responsive support to stakeholders
Proficient in automation and scripting relevant to database and application administration (e.g., PL/SQL, T-SQL, Python, Linux shell scripting, PowerShell)
Well versed in current and emerging databases, application, and infrastructure technologies, trends, and best practices
Strong attention to detail and follow-up skills
Preferred
An advanced degree from an accredited institution of higher education in a related field
Previous experience managing multiple Oracle, SQL Server, or similar databases in enterprise environments
Experience working in higher education IT environments, particularly with the administration of Ellucian Banner and DegreeWorks
Experience with integration platforms such as Ellucian Ethos
Experience with cloud-based Student Information Systems such as Workday Student or Banner Student SaaS
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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