ConcordRENTS - Concord Management ยท 17 hours ago
Assistant Community Director
Trails at Loma - Oviedo, FL 32765
Full-time
Onsite
Entry, Mid Level
$22/hr - $24/hr
2+ years expConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. The Assistant Community Director role involves contributing to the success of the community by achieving leasing, marketing, and administrative objectives while ensuring resident satisfaction.
Property ManagementReal EstateRental
Responsibilities
Responsible for all aspects of leasing and marketing to local businesses and prospective residents. This includes the completion of marketing logs and other required marketing reporting
Conduct move-in orientation with residents, and successfully renew leases for current residents in a timely manner and at the correct rate
Generate and review a wide range of reports to track and resolve outstanding issues relating to rent payments, rent or sewer/water delinquencies, expired leases, past due recertifications, outstanding service requests, scheduled move-ins and move-outs, compliance, maintenance status of vacant apartment homes, and operational issues. Check and respond to voice mails and emails concerning any range of community issues
Ensure that rent payments received on-site are promptly processed, avoiding credit adjustments. Address resident-related damages and policy violations so that proper communications occur with resident and that applicable fines and damage fees are collected
Propose to your supervisor increases in rent or security deposits as market conditions allow
Work with the PHA team and VRD to identify strategies to increase PHA voucher holders
Create purchase orders and verify goods are received by performing received function in the system
Respond to resident inquiries associated with community issues. Investigate, resolve, and follow up with residents to ensure satisfaction of concerns
Inspect apartment homes upon vacancy to determine compliance with requirements for deposit refunds or charges to be assessed for damage or condition of unit, or for early lease termination. Document inspection results and submit deposit disposition for processing
Assist to implement and execute resident activities including Monster Club, parties, training programs, and required resident service functions
Represent the organization to residents, prospective residents, staff, and the community and practice exceptional service to prospects and residents. Ensure that residents concerns and service requirements are resolved with urgency, quality, and service consistent with policy and performance expectation
Complete Accounting Month End and Procure to Pay checklist, other required checklists, and other administrative work for the community to include uploading documents to the Document Center
Qualification
Required
General knowledge of Low Income Housing Tax Credit (LIHTC) requirements and Section 8 rent subsidies
Thorough knowledge of property management, Yardi Voyager software and basic accounting principles
Education which is equivalent to two years of college or industry certification courses
Strong customer service and verbal and written communication skills are required
Minimum of two years' experience in property management, with property leasing and resident services required
Demonstrated problem resolution work experience
Exceptional customer service work history
Ability to speak, read and write English for safety and productivity reasons
Preferred
Concord Management experience is preferred
Benefits
Rental discounts ranging from 20% to 50% at participating communities for select team members.
A rich 401-K program that includes a company match of up to $5,250 per year.
A company match of 150% on the first 3% invested
Company
ConcordRENTS - Concord Management
Join ConcordRENTS to advance your career while enjoying industry-leading starting wages.
501-1000 employees
H1B Sponsorship
ConcordRENTS - Concord Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
Funding
Current Stage
Late StageLeadership Team
E
Ed Kleiman
CEO
Company data provided by crunchbase