InjectorsDirect.com ยท 4 hours ago
Sales and Customer Service Representative
InjectorsDirect.com is a leader in remanufacturing and distributing parts for diesel fuel injection systems. They are seeking a Sales and Customer Service Representative to handle customer communications, including inbound and outbound calls, emails, and chats, while ensuring accuracy and attention to detail.
AutomotiveRetail
Responsibilities
Handle inbound and outbound phone calls, emails, and chats from our customers
Accept orders over the phone
Answer customer questions about the status of their order
Field calls to address warranty issues or other customer concerns
Make or receive upwards of 50 calls per day
Navigate computer programs, type, and process data quickly
Qualification
Required
Experience in a similar environment
Basic phone and computer skills (Apple products)
Experience using Salesforce
Ability to navigate computer programs, type, and process data quickly
Detail oriented, thorough, and accurate
Must be able to be seated, working in front of a computer for 7-8 hours per day
Preferred
Mechanical experience, specifically in the automotive industry
Benefits
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Company
InjectorsDirect.com
InjectorsDirect.com was founded in San Luis Obispo, California in 2009.
Funding
Current Stage
Early StageCompany data provided by crunchbase