Dynamics 365 Functional Lead jobs in United States
cer-icon
Apply on Employer Site
company-logo

HyerTek · 20 hours ago

Dynamics 365 Functional Lead

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$110K/yr - $135K/yr
date3+ years exp

HyerTek is seeking a Dynamics 365 Functional Analyst to support D365 Customer Service and Field Service implementations for federal government clients. You'll work with clients to understand their needs, configure solutions, and ensure what's built actually works for them.

GovernmentInformation TechnologyManagement ConsultingProfessional ServicesPublic Safety
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Gather requirements and document business processes
Configure Dynamics 365 Customer Service (cases, queues, SLAs, knowledge base)
Configure Dynamics 365 Field Service (work orders, scheduling, resources)
Build Power Automate flows for process automation
Create Power BI reports from D365 data
Customize Dataverse tables, forms, views, and business rules
Support testing, training, and go-live
Write functional documentation

Qualification

Dynamics 365 CEPower AutomatePower BIDataverse customizationMicrosoft D365 certificationConsulting backgroundFederal project experience

Required

3+ years working with Dynamics 365 CE (Customer Service, Field Service, or Sales)
Hands-on configuration experience — not just end-user
Comfortable building Power Automate flows
Can create basic Power BI reports from D365 data
Able to translate client needs into working solutions
Gather requirements and document business processes
Configure Dynamics 365 Customer Service (cases, queues, SLAs, knowledge base)
Configure Dynamics 365 Field Service (work orders, scheduling, resources)
Build Power Automate flows for process automation
Create Power BI reports from D365 data
Customize Dataverse tables, forms, views, and business rules
Support testing, training, and go-live
Write functional documentation

Preferred

Power Apps (Model-Driven) experience
Microsoft D365 or Power Platform certifications
Federal or DoD project experience
Consulting background

Company

HyerTek

twittertwittertwitter
company-logo
HyerTek helps organizations solve complex IT and research problems for clients in government, education, healthcare, and financial services.
dateFounded in 2016
location
Olney, Maryland, USA
people-size11-50 employees
web-link
http://www.hyertek.com

Funding

Current Stage
Early Stage
Total Funding
unknown
Key Investors
Jack Hyman
2018-12-01Pre Seed

Leadership Team

leader-logo
Jack Hyman
Founder & Chief Executive Officer
linkedin
Company data provided by crunchbase