My Amazon Guy · 4 months ago
Operations Manager
United States
Full-time
Remote
Mid, Senior LevelMy Amazon Guy is a growing digital marketing agency with over 500+ employees and clients. The Operations Manager plays a key role in driving the overall efficiency of the company by planning, directing, and coordinating daily operations while ensuring that organizational goals are consistently met.
AdvertisingDigital MarketingE-CommerceSEO
Responsibilities
Develop and implement operational policies and procedures to improve efficiency, drive performance, and reduce costs
Ensure all operations align with legal, regulatory, and industry standards
Track operations through data analysis, initiate corrective actions, and recommend improvements
Identify inefficiencies, investigate shortfalls, and design improvement strategies
Establish and maintain high-quality standards across all services and projects
Supervise and mentor team members, conduct regular 1-on-1s, and ensure accountability for timely, accurate work
Create comprehensive SOPs and serve as an expert in Google Sheets and workflow management tools
Review projects for upsell opportunities, call out potential breakdowns (e.g., order/automation issues), and resolve them proactively
Become highly knowledgeable in the company’s full range of service offerings, from Full Service Management to specialized audits, optimizations, and creative services
Partner with other stakeholders, provide operational insights, and align strategies with company goals
Stay up-to-date with management trends and process optimization practices, introducing new tactics that optimize operational effectiveness
Qualification
Required
Proven track record as an Operations Manager, or in a similar leadership role with experience in process optimization, compliance, and strategic operations management
Strong ability to lead, inspire, and develop teams, with experience in performance management, coaching, and conducting regular evaluations
Excellent written and verbal communication abilities, capable of clearly articulating strategies, providing feedback, and fostering collaboration across teams and stakeholders
In-depth knowledge of business management principles, operational best practices, and organizational strategy
Advanced knowledge of Microsoft Office Suite and G Suite, with demonstrated expertise in Google Sheets and the ability to create/manage complex spreadsheets
Strong analytical skills with the ability to assess challenges, identify root causes, and develop actionable solutions
Capable of setting long-term goals, anticipating challenges, and developing scalable processes that align with company growth
Ability to thrive in a fast-paced, evolving environment while managing multiple projects and priorities
Experience in service delivery and quality assurance, with a strong ability to identify upselling opportunities and ensure client satisfaction
Passion for staying up to date with emerging operational practices, tools, and technologies to keep the organization at peak performance
A dual-monitor setup is required (at least 8GB of RAM)
Must have at least 25 MBPS internet speed
Benefits
Permanent WFH setup
Unlimited FREE access to MAG School courses and SOP Library!
Opportunities for professional development and career advancement
Company
My Amazon Guy
My Amazon Guy is a marketing agency specializing in PPC, SEO, marketing, merchandising, and brand launch.
Founded in 2018
501-1000 employees
H1B Sponsorship
My Amazon Guy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageLeadership Team
Ken Zhou
Chief Operating Officer
Steven Pope
Founder
Recent News
2024-05-06
Company data provided by crunchbase