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Transdev · 12 hours ago

Customer Service

Hillburn, NY

Full-time

Onsite

New Grad, Entry Level

$20/hr - $22/hr

Transdev is a leader in mobility solutions, operating across various sectors in the U.S. They are seeking a Customer Service Representative to act as a liaison for customers, providers, and clients, ensuring safety and excellent service. The role involves responding to inquiries, understanding policies, and documenting trip details.

MobilePublic TransportationTransportation

H1B Sponsor Likely

Responsibilities

Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor

Comprehensive understanding of policies and procedures

Meet or exceed established performance requirements

Document trip authorizations and details including transportation type, pickup times, appointment times and addresses

Other duties as required

Qualification

Customer service skillsComputer literateTelephone operationSafety awarenessCommunication skills

Required

High School Diploma, GED or equivalent

Computer literate

Excellent customer service skills

Ability to operate standard telephone system

Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason

Must be able to work shifts or flexible work schedules as needed

The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen

Work environment will be a combination of both indoors and outdoors

If based in the United States, applicants must be eligible to work in the U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check

Benefits

Vacation: one (1) week

Sick days: 7 days

Holidays: 8 days

Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Company

Transdev

Glassdoor3.2

With its complementary geographic footprint, expertise and service offerings, Transdev offers a unique response to public transport needs.

Founded in 2011

Issy-les-moulineaux, Ile-de-France, FRA

10001+ employees

http://www.transdev.com/en/

H1B Sponsorship

Transdev has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2023 (1)

2022 (2)