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Control Risks · 17 hours ago

Risk Investigations Specialist - Trust & Safety

United States

Full-time

Remote

Mid, Senior Level

$100K/yr - $110K/yr

5+ years exp

Control Risks is a company specializing in risk management, and they are seeking a Risk Investigations Specialist to support a major tech client. The role involves monitoring and mitigating offline risks, such as organized crime and human trafficking, while collaborating with various teams to enhance safety strategies and decision-making processes.

ConsultingInsurTechRisk ManagementSecurity

Responsibilities

Maintain a comprehensive understanding of offline risk factors such as human trafficking, organized crime, and other concerns within the client's operational landscape

Use internal data, OSINT, and third-party intelligence to search for undiscovered instances of abuse and offline risk

Pull actionable insights from large datasets to develop new strategies for mitigating/stopping criminal activities

Communicate findings to management and product teams to enhance decision-making processes

Collaborate closely with trust product and engineering teams to implement strategies and products to better mitigate emerging safety risks

Lead and support intricate investigations involving large datasets and multiple stakeholders

Engage in project ideation and definition, working on collaborative initiatives with global partners to address offline risk concerns

Develop investigative frameworks and methodologies that can be integrated into existing trust practices

Contribute to the development of new enforcement policies aimed at mitigating emerging threats

Continuously monitor known risk trends, both during onboarding and post-onboarding phases, and propose enhancements to minimize safety risks

Contribute to the refinement of automated monitoring and alert systems to detect abnormalities in customer behavior and improve risk-rule efficiency

Qualification

Investigative experienceOrganized crime expertiseSQL proficiencyData analysis toolsTrust & safety experienceAnalytical methodsCommunication skillsTeam player

Required

Minimum 5 years of investigative experience, preferably working for a major technology or travel company

Subject matter expertise of organized crime e.g. human trafficking, drug trafficking a plus

Experience in monitoring and mitigating offline safety risks a plus

Ability to conduct deep dive, specialist investigations and interrogate both technical and behavioral signals

Intermediate SQL level; clear understanding of SQL, possesses the ability to edit and write simple to semi-complex queries

Experience with data analysis tools and techniques, utilizing data insights to inform risk management decisions

Previous experience in trust & safety, fraud detection, or risk management within a user-centric platform

Understanding of criminal applications of technology preferred

Experience in crafting and delivering comprehensive intelligence reports on geopolitical, cyber, and violent actor behaviors and their impact on product exposure

Track record of analyzing and mitigating high-impact threats and threat actors

Proven ability to apply analytical and statistical methods to address real-world challenges using extensive data

Experience managing projects with organization-wide implications and collaborating with cross-functional stakeholders across multiple locations and time zones

Excellent communication and presentation skills, including the ability to convey complex data and insights to diverse audiences effectively

Strong team player, able to work closely with your team and help the program thrive beyond just your own personal work

For US hiring: needs to be PST or MST, and willing to work until 530pm PST

Occasionally required to work holidays, weekends, or evenings during high-profile or emergency events

Early morning or late evening calls may be required to sync across global team