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Qualcomm · 10 hours ago

Quote-to-Cash Systems Engineer

San Diego, CA

Full-time

Onsite

Senior Level

$193K/yr - $289K/yr

6+ years exp

Qualcomm Incorporated is seeking a highly skilled Quote-to-Cash Systems Engineer to design, implement, and optimize end-to-end Q2C processes for their subscription-based businesses. The role focuses on integrating and maintaining systems that support quoting, pricing, order management, billing, and revenue recognition, ensuring seamless operations and exceptional customer experience.

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Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Architect and maintain Q2C platforms to support subscription lifecycle management

Integrate Q2C systems with CRM, ERP, and payment gateways for automated workflows

Analyze existing quote-to-cash processes and identify opportunities for modernization, automation, and efficiency

Implement best practices for subscription billing, renewals, and amendments

Configure pricing models, discount structures, and approval workflows

Develop APIs and middleware solutions for data synchronization across systems

Ensure compliance with revenue recognition standards and data privacy regulations

Implement robust security measures for financial transactions and customer data

Provide Tier 2/3 support for Q2C systems, resolving complex technical issues

Collaborate with business stakeholders to translate requirements into technical solutions

Exemplary communication skills to effectively network with project leads and internal teams via email and direct conversation, overcoming highly complex obstacles and resolving critical issues with precision

Advanced troubleshooting and debugging capabilities for systems and/or applications, performing comprehensive root cause analyses, and escalating issues both internally and externally as necessary

Proactive monitoring and analysis of overall availability and performance of systems and/or applications, ensuring uninterrupted access for customers, identifying significant trends, and making high-level strategic recommendations for continuous improvement

Active participation and direction in project review sessions to communicate detailed project status and discuss intricate, high-stakes issues

Leadership as a technical expert on features or systems, assigning work to project teams, and addressing the most advanced tasks to ensure successful project completion

Identification and synthesis of technical issues that impact projects or broader systems, creating detailed documentation for discussion with relevant stakeholders (e.g., project leads, team leads)

Presentation of complex system solutions and other technical information to both internal and external audiences, ensuring clarity and understanding

Direct collaboration with Business Unit Representatives to ensure new systems and/or applications meet rigorous user requirement specifications and operational standards

Mentorship and knowledge dissemination to team members, sharing deep subject matter expertise and latest advancements

Guidance in task prioritization for team members, managing distractions, and addressing setbacks with agility and efficiency

Development of hybrid-based environments with a focus on right-sizing solutions based on thorough requirement analysis and strategic planning

Encouragement of continuous skill and knowledge development among team members, directing them to advanced and specialized resources

Expert leadership in technical discussions to ensure the most effective and innovative paths are followed to project completion

Active management of team project priorities, deadlines, and deliverables across multiple high-stakes projects

Qualification

Q2C process designAPI developmentCloud ERP solutionsSubscription billing platformsSQLSaaS subscription modelsProblem-solving skillsCommunication skillsNegotiation skillsLeadership skills

Required

Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 8+ years of Systems Engineering or related work experience

OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 7+ years of Systems Engineering or related work experience

OR PhD in Engineering, Information Systems, Computer Science, or related field and 6+ years of Systems Engineering or related work experience

Proven ability to work independently with minimal supervision, demonstrating self-motivation and initiative

Assumes full responsibility for own work, making high-impact decisions; errors may have significant financial implications or affect projects, operations, or customer relationships, requiring cross-functional involvement to rectify

Advanced communication skills to convey complex information to diverse audiences, including those with limited subject knowledge

Significant influence over key organizational decisions, frequently consulted by senior leadership for input on critical decisions

Expert problem-solving skills, employing both deductive and inductive reasoning; multiple approaches may be necessary to resolve issues, often with incomplete information; advanced data analysis and interpretation skills are essential

High level of creativity and innovation, developing new processes, procedures, or work products within established guidelines to achieve strategic objectives