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Charleston Water System · 5 hours ago

IT Security Technician 26-025

Charleston, SC

Full-time

Onsite

Entry, Mid Level

2+ years exp

Charleston Water System is seeking an IT Security Technician responsible for maintaining the security of computer systems and technologies. The role involves configuring security for hardware and software, troubleshooting security issues, and updating malware protection devices.

Government

Comp. & Benefits

Responsibilities

Manage security technical support cases through phone, email, or personal interaction

Assist staff with hardware security repair or replacement

Assist users in troubleshooting common computer security issues or concerns

Install and update company security software and hardware as needed

Make recommendations to improve security of computer systems

Provide documentation for security support inquiries and resolutions

Upgrade and manage security systems to ensure they are operating effectively and efficiently

Maintain up to date security inventory information for all computing devices

Assist with creation and maintenance of security/process/SOI documentation

Perform forensic evaluations in cases of breach or other security issues

Assist IT Security Manager in monitoring all aspects of the company cyber security

Perform other related duties as assigned

Qualification

Microsoft Operating SystemsMicrosoft 365 security applicationsEndpoint security productsSecurity technical supportMicrosoft network environmentWorking relationshipsDependabilityConscientiousnessOSHA safety trainingISO 14001 standardsCommunication skills

Required

Ability to work independently

Repetitive motions - substantial movements of the wrist, hands, and/or fingers

Ability to lift 50 pounds and push wheel cart weighing over 150 lbs. Objects greater than 50 pounds requires a two-person operation

Ability to maneuver in various complex positions under desks, etc. for equipment installations

Ability to ascend and descend stairs and easily maneuver between buildings at the plants

Ability to operate personal computer including keyboard and mouse

Ability to visually read computer monitor

Ability to convey detailed information to co-workers and customers accurately and quickly

Good oral, listening, and written communication skills

Ability to operate and maintain motor vehicles

Associate Degree in a computer related field and two (2) years' experience working with security applications in the MS enterprise environment OR five (5) years' experience working with MS products in an enterprise environment

Extensive knowledge of current Microsoft Operating Systems and Microsoft 365 security applications

Extensive knowledge of current endpoint security products and how to diagnose security related issues

Working knowledge of Microsoft network environment

Ability to establish and maintain good working relationships with co-workers and other divisions

Prior work record indicating dependability and conscientiousness

Valid South Carolina Driver's License required