Learning Operations & Certification Manager jobs in United States
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Diamond Braces Orthodontist: Braces & Invisalign · 19 hours ago

Learning Operations & Certification Manager

Diamond Braces is a fast-growing orthodontic organization committed to improving lives through healthier smiles. They are seeking a Learning Operations & Certification Manager to manage and administer certification programs, enforce standards, and produce compliance reports.

Health Care

Responsibilities

Manage and administer quizzes, exams, and role-based certification programs
Enforce certification standards, passing thresholds, and retesting rules
Track training completion, exam results, and certification status in UKG
Control role readiness by approving or restricting certification-based access
Identify repeat failures, missed exams, and non-compliance trends
Escalate unresolved training failures according to defined protocols
Partner with L&D and HR on retraining, documentation, and corrective action
Produce regular reports on certification compliance and learning operations
Audit learning records and assessment integrity for consistency and accuracy

Qualification

LMS administrationUKGTraining complianceAnalytical skillsCommunication skillsAttention to detail

Required

Manage and administer quizzes, exams, and role-based certification programs
Enforce certification standards, passing thresholds, and retesting rules
Track training completion, exam results, and certification status in UKG
Control role readiness by approving or restricting certification-based access
Identify repeat failures, missed exams, and non-compliance trends
Escalate unresolved training failures according to defined protocols
Partner with L&D and HR on retraining, documentation, and corrective action
Produce regular reports on certification compliance and learning operations
Audit learning records and assessment integrity for consistency and accuracy

Preferred

5+ years of experience in learning operations, training compliance, certification, or LMS administration
Strong experience managing LMS platforms; UKG preferred
Background in healthcare, dental, call center, or other regulated environments
Proven ability to enforce pass/fail standards and documentation discipline
Strong analytical skills with comfort reviewing performance data and trends
Clear, professional written and verbal communication skills
High attention to detail and consistency

Benefits

Health, Dental, and Vision insurance plans
Paid Time Off (PTO)
401(k) with company match
Growth and advancement opportunities
Supportive, performance-driven work environment

Company

Diamond Braces Orthodontist: Braces & Invisalign

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Diamond Braces is a premier dentist orthodontist provider specializing in braces, Invisalign, and retainers for kids, teens, and adults.

Funding

Current Stage
Growth Stage

Leadership Team

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Oleg Drut
Orthodontist
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Company data provided by crunchbase