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Dragonfly · 1 day ago

Technical Sales Engineer (US Remote - East Coast / ET)

United States

Full-time

Remote

Mid Level

Dragonfly is a modern in-memory data store that’s transforming the landscape of high-performance data infrastructures. They are seeking a Technical Solutions Engineer to help secure and support larger customers by serving as the primary technical point of contact and creating technical content to educate future customers.

Software

No H1B

Responsibilities

Serve as the primary technical point of contact for large customers during pre-sales and onboarding

Lead Proof-of-Concepts (POCs) and assist with data migrations to Dragonfly

Answer technical questions and collaborate with customer engineering teams to address concerns and provide solutions

Advocate for technical approval by demonstrating the value and reliability of Dragonfly in customer environments

Write high-quality technical guides, blog posts, and white papers to educate users

Develop and deliver webinars, conference talks, and workshops to promote Dragonfly

Produce content that highlights best practices for deploying, optimizing, and scaling with Dragonfly

Work closely with the product and engineering teams to communicate customer feedback and inform feature development

Partner with sales and marketing teams to refine technical messaging and go-to-market strategy

Qualification

Cloud platforms AWSCloud platforms AzureCloud platforms GCPIn-memory data store technologiesDistributed systemsInfrastructure management DockerInfrastructure management TerraformTechnical content creationCustomer engagementWrittenEntrepreneurial mindsetStorytelling abilityVerbal communication

Required

Must be located in the United States (East Coast strongly preferred)

Must be authorized to work in the U.S. (no visa sponsorship)

Strong understanding of the big three cloud platforms (AWS, Azure, GCP)

Expertise in modern data infrastructure, with the ability to discuss database setups and their impact on application performance, reliability, and cost

Hands-on experience with in-memory data store technologies, and/or distributed systems

Proven experience working with customers in a pre-sales, solutions engineering, or technical support capacity

Deep customer empathy and a passion for solving customer problems

Ability to simplify complex technical concepts for diverse audiences, from engineers to decision-makers

Strong storytelling ability and a love for producing content that is valuable to the customer

Track record of creating compelling technical content, such as blog posts, guides, white papers, or conference talks

Excellent written and verbal communication skills

Comfortable wearing multiple hats in a fast-paced startup environment

Passion for contributing to both customer success and company growth