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City of Austin · 14 hours ago

Community Services Program Coordinator

One Texas Center

Full-time

Onsite

Entry, Mid Level

$28.86/hr - $35.64/hr

2+ years exp

City of Austin is a vibrant community dedicated to shaping one of the nation's most dynamic cities. The Community Services Program Coordinator is responsible for service coordination, including training, resources, and outreach related to community programs.

Association

Responsibilities

Leads initiatives related to community services and outreach

Serves as the primary liaison and advisor to City Council, City departments, school districts, residents, and other stakeholders

Works collaboratively with internal & external stakeholders to promote/improve services and to engage the community based on changing needs

Arranges for staff development and training opportunities related to the services

Assists in the development of short- and long-range plans

Assists in the formulation of City policies and operating procedures

Identifies, collects, and conducts research to complete data analysis; compiles data/information; writes/presents informational reports that summarize findings; and makes recommendations

Responds to and resolves sensitive inquiries and complaints, and issues from both internal and external sources

Researches and identifies new/renewal grant opportunities and completes/submits grant applications

Reviews legislation, regulations, and policies to determine impact

Qualification

Community resources knowledgeGrants administration knowledgeData analysis skillsResearch techniques knowledgeOral communication skillsWritten communication skillsTraining others abilityPrioritization skillsComputer skillsInterpersonal skills

Required

Graduation with a Bachelor's degree from an accredited college or university with major course work in a field related to Business Administration, Public Health/Human Services, Liberal Arts, or Social Work, plus two (2) years of experience in a field related to the job

Experience may substitute for education up to four (4) years

Knowledge of Local, State, and Federal resources and categorical programs

Knowledge of community resources available and how to use them effectively

Knowledge of research techniques

Knowledge of laws and regulations pertaining to grants and contracts administration

Knowledge of grants and contract administration and principals

Skill in determining needs and gathering, analyzing, and presenting data to provide accurate information for management use

Skill in oral and written communication

Skill in handling multiple tasks and prioritizing

Skill in using computers and related software applications

Ability to work with frequent interruptions and changes in priorities

Ability to work well with individuals from a variety of backgrounds and experience, including community leaders, residents, service providers, local officials, and elected representatives

Ability to train others

Ability to quickly recognize and analyze irregular events

Ability to establish and maintain effective communication and working relationships with City employees and the public