Legacy of Hope · 6 hours ago
Process Improvement Analyst
Birmingham, AL
Full-time
Onsite
New Grad, Entry LevelLegacy of Hope is seeking a Process Improvement Analyst to assist in the identification and delivery of Continuous Process Improvement initiatives. The role involves facilitating process improvement activities using various methodologies to enhance organizational goals, particularly in maximizing the number of transplantable organs and tissues available to recipients.
CharityHealth CareNon Profit
Hiring Manager
Jarryd Keene, CLSSGB
Responsibilities
Assist in identification and delivery of Continuous Process Improvement initiatives throughout Legacy of Hope
Facilitate targeted process improvement activities through the use of improvement tools and methodologies including Process Mapping, Root Cause Analysis, Lean, Six Sigma and Plan, Do, Study, Act (PDSA)
Deliver measurable impact on organizational goals
Bring leadership, work systems, and stakeholders together to apply process improvement methodologies to new or existing processes
Eliminate non-value added steps, reduce errors, reduce unnecessary costs, and provide exceptional service to stakeholders
Qualification
Required
Bachelor's degree in business or in a health related field
experience in Process or Performance Improvement methodologies or experience with organ and/or tissue donation and/or transplantation
Lean Six Sigma Green Belt certification or must obtain within first year of hire
Must be self-directed / self-motivated
Must have good communication and interpersonal skills
Must be able to perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure
Must accept responsibility for the direction, control and planning of one's own work
Must work independently
Must recognize the rights and responsibilities of patient confidentiality
Must convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief
Must relate to others in a manner which creates a sense of teamwork and cooperation
Must communicate effectively with people from every socioeconomic, cultural and educational background
Must exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment
Must perform effectively when confronted with emergency, critical, unusual or dangerous situations
Must demonstrate the quality work ethic of doing the right thing the right way
Must maintain a customer focus and strive to satisfy the customer's perceived needs
Preferred
Advanced software and database skills (i.e. Excel, PowerPoint, Visio, QI Macros)
Black Belt Certification and/or Project Management Certification
Benefits
100% tuition assistance
Wellness initiatives
Generous paid time off
Paid parental leave
Public Service Loan Forgiveness Program eligible employer
Plus more
Company
Legacy of Hope
Legacy of Hope is the organ, eye and tissue donor registry for the state of Alabama.
Founded in 1979
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jarryd Keene
Partner Services Liaison
Tania Houle
Director Family and Partner Services
Recent News
Honolulu Star-Advertiser
2025-03-06
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