Abacus Service Corporation ยท 4 months ago
Project Coordinator/Specialist-I
United States
Full-time
Remote
Entry, Mid Level
2+ years expAbacus Service Corporation is expanding its White Glove Delivery Service. The role focuses on Live Operations, ensuring successful deliveries with a 0% error rate through proactive communication, training, and data analysis.
Health CareInformation Technology
Responsibilities
Proactively reach out to dashers to set clear delivery expectations and instructions across multiple white glove delivery types
Train and re-educate dashers when they exhibit delivery non-compliance
Address ad-hoc dasher issues with empathy and urgency
Analyze, interpret and parse through delivery data to understand trends and issues
Spearhead & execute workflows that ensure we meet exceptional SLAs
Identify trends & communicate findings to the broader teams to improve our processes
Develop a deep expertise in our product, processes, systems, tools
Be an early part of a collaborative team that prides itself with world-class customer service for a vital industry leading technology platform
Qualification
Required
You have a Bachelor's degree or equivalent amount of work experience
You are fluent in Spanish
You have 2+ years of work experience in a fast-paced project coordinator in technology or grocery & convenience
You are a highly-motivated individual that can work independently
You are a natural problem solver, willing to triage problems that may not have a pre-defined solution
You can effectively multi-task in a ultra fast paced environment with high attention to detail
You can speak fluent English and have above average technical fluency (typing speed of 40 WPM)
You have effective written communication skills--including top-notch grammar, spelling, and the ability to write both formally and casually using DoorDash's brand voice and tone
You are above average in technological fluency - and are especially comfortable with Google Sheets and analyzing data
Preferred
Familiarity with G-Suite, Slack, Atlassian, Salesforce
Previous experience in grocery & convenience
Company
Abacus Service Corporation
Abacus Service Corporation is provides IT solutions for global health care businesses.
201-500 employees
H1B Sponsorship
Abacus Service Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (2)
2022 (2)
2021 (4)
2020 (4)
Funding
Current Stage
Growth StageLeadership Team
S
Sam Akunuri
Founder and COO
Company data provided by crunchbase