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Zencity · 23 hours ago

Local Government Analyst

New York, NY

Full-time

Hybrid

Entry, Mid Level

1+ years exp

Zencity empowers state and local governments with actionable insights to better understand and respond to the needs of their residents. As a Local Government Analyst, you will combine rigorous survey research with analysis of social media and other qualitative data sources to deliver meaningful, actionable insights for public sector clients.

AnalyticsArtificial Intelligence (AI)GovTechSaaSSoftware

Culture & Values

Responsibilities

Serve as a trusted, client-facing research partner by presenting findings, leading or participating in client calls, and clearly explaining insights and recommendations to senior-level stakeholders

Design and customize survey questionnaires to measure residents’ beliefs, attitudes, opinions, and behaviors on local and national issues

Plan and execute end-to-end research projects, including survey design, data processing, analysis, and reporting

Analyze and synthesize data from multiple sources, including representative and non-representative surveys, social media, and online forums, to identify trends, themes, and emerging issues

Transform complex quantitative and qualitative findings into clear, compelling stories that connect data to real-world implications and decision-making

Create high-quality, client-facing reports, presentations, and visualizations that communicate insights in a structured, intuitive, and engaging way

Tailor narratives and recommendations to different client audiences, ensuring clarity and relevance for both technical and non-technical stakeholders

Work closely with the Customer Success team to understand client goals, manage expectations, and deliver research outputs on tight timelines

Collaborate with Product and R&D teams to support the development, automation, and productization of research tools and workflows

Contribute to team-wide best practices, test new research methods, and help streamline and scale research processes

Qualification

Quantitative researchData analysisSurvey designPythonRSQLExcelClient-facing experienceU.S. local governmentNative-level EnglishStorytelling skillsWritten communicationVerbal communicationProject management

Required

1–3 years of experience in quantitative research, data analysis, or professional services

Demonstrated experience presenting findings and insights to clients or senior stakeholders, with a high level of comfort in frequent client-facing interactions

Experience working with survey data and familiarity with survey design or methodology

Strong storytelling skills, with the ability to translate complex analyses into clear, structured narratives that drive understanding and action

Proficiency in data analysis using tools such as Python, R, SQL, and/or Excel

Excellent written and verbal communication skills

Native-level English proficiency

Bachelor's degree in a social science or related field

Ability to manage multiple projects independently and thrive in a fast-paced, client-focused environment