Site Support Specialist jobs in United States
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TEKsystems · 1 day ago

Site Support Specialist

TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions for transformation. They are seeking a Site Support Specialist to provide onsite support, address escalated technical issues, and assist end-users with hardware and software problems.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Onsite Support, helping end-users resolve in person issues that arise
Address and resolve escalated issues from tier 2 support, which often involve more complex technical problems
Will be require to go out of state for training / onboarding. Travel will be paid for
Participate in training sessions and stay updated on new technologies and procedures

Qualification

CCNATechnical supportTroubleshootingActive directoryWindows 10Office 365Customer serviceHelp deskService deskDesktopHardwareHelp desk supportNetworking customer serviceServicenow

Required

Must have CCNA (Cisco Certified Network Associate) or be willing to get it within 6 months (expense on candidate)
Onsite Support, helping end-users resolve in person issues that arise
Address and resolve escalated issues from tier 2 support, which often involve more complex technical problems
Will be required to go out of state for training / onboarding. Travel will be paid for
Must be able to communicate with leadership
Looking for someone with a good personality who is confident with their work
Looking for someone willing to learn and improve throughout this role
Participate in training sessions and stay updated on new technologies and procedures
Jack of all trades as they'll be working as onsite support
Desktop
Support
Troubleshooting
Hardware
Customer service
Technical support
Active directory
Help desk
Service desk

Preferred

Windows 10
Help desk support
Networking customer service
Office 365
Servicenow

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase