ServiceNow ITOM Developer jobs in United States
cer-icon
Apply on Employer Site
company-logo

Alldus · 1 week ago

ServiceNow ITOM Developer

positionUnited States
timeContract
remoteRemote
seniorityMid Level
date3+ years exp

Alldus is seeking a highly skilled ServiceNow ITOM Consultant to lead and support the design, development, and implementation of IT Operations Management solutions on the ServiceNow platform. The role focuses on delivering intelligent operations by automating and enhancing visibility into infrastructure, services, and dependencies through various ITOM modules.

Artificial Intelligence (AI)Recruiting
check
Growth Opportunities

Responsibilities

Implement and configure ServiceNow ITOM modules: Discovery, Service Mapping, Event Management, Orchestration, and CMDB
Work with stakeholders to gather requirements and align ITOM capabilities with business objectives
Configure MID Servers, patterns, probes, sensors, and integrations with various infrastructure components
Design and implement health dashboards and event correlation rules
Maintain CMDB data integrity, normalization, and reconciliation rules
Integrate ServiceNow ITOM with third-party tools (e.g., SolarWinds, Dynatrace, Zabbix, Splunk)
Conduct workshops and assessments to define ITOM roadmaps and strategies
Support ServiceNow upgrades, patching, and testing of ITOM applications
Provide knowledge transfer and mentorship to clients or internal teams

Qualification

ServiceNow ITOM modulesDiscoveryService MappingJavaScriptAPIsMID Server configurationCloud environments AWSCloud environments AzureCloud environments GCPCMDB health maintenanceEvent ManagementAnalytical skillsClient-facing skillsCommunication skills

Required

3+ years of hands-on experience implementing ServiceNow ITOM modules
Strong expertise in Discovery (both horizontal and top-down), Service Mapping, and Event Management
Solid understanding of network, infrastructure, cloud (AWS, Azure, GCP), and hybrid environments
Experience with MID Server configuration and troubleshooting
Proficiency in JavaScript, ServiceNow scripting APIs, and Flow Designer
ServiceNow Certified System Administrator (CSA) required

Preferred

ServiceNow Certified Implementation Specialist – ITOM (CIS-ITOM) is highly preferred
Experience with data modeling and maintaining CMDB health
Strong analytical, communication, and client-facing skills

Company

Alldus

twittertwittertwitter
company-logo
Alldus is a specialist staffing company with one single purpose: To connect the best people in Artificial Intelligence & Digital Transformation.
dateFounded in 2018
location
Dublin, Dublin, IRL
people-size11-50 employees
web-link
https://alldus.com/

Funding

Current Stage
Early Stage

Leadership Team

leader-logo
Steven Quinn
Chairman
linkedin
Company data provided by crunchbase