Kaiser Permanente · 1 week ago
Senior Manager Imaging
Tacoma, WA
Full-time
Onsite
Senior Level
5+ years expKaiser Permanente is a leading healthcare organization, and they are seeking a Senior Manager Imaging to lead and support radiology clinical operations. The role involves managing clinical teams, ensuring operational excellence, compliance, and staff development while providing high-quality patient experiences.
Health CareHospitalMental HealthNon ProfitPersonal Health
Responsibilities
Manages the daily operations of assigned clinical practice teams and services within a medical center to assure optimal delivery of safe, appropriate, accessible care and service
Support/facilitate coordination of workflow across medical, nursing, technical, ancillary and office staff
Collaborate and ensure effective communication with other leaders in the medical center to align operations and implement/monitor interdisciplinary change initiatives, workflow, quality and process improvements
Assures adequate staffing levels are in place to meet patient needs
Ensures patient access and meets productivity targets
Resolves service/care issues, UOs, including patient complaints, as they occur within assigned area
Manages within resources allocated
In collaboration with Imaging Director, other medical center management colleagues, makes operational adjustments as needed to meet financial targets
Identifies care-related capital needs and oversees background research for requests
Actively involved with project management, space planning, maintenance of the facility, procurement of supplies, and contract services within assigned area
Implements complex change and improvements associated with access management, clinical quality, safety standards and service excellence
Assures the delivery of patient care that meets or exceeds clinical quality and safety standards
Trains and supports staff in delivering a consistent customer experience
Resolves patient complaints and unusual occurrences (UOs)
Maintains imaging department to survey ready status
Manages staff, including selection, training and development, performance management, recognition, discipline and termination
Supports all team members, including medical staff, in achieving performance expectations and standards
Supports a culture of excellent service and communication that positively influences staff engagement
Assures a safe, productive, and supportive work environment for all staff
Ensures ongoing compliance and adherence to KPWA policy/procedure, as well as, other compliance, regulatory, accreditation, and institutional requirements
Administers clinical policy and procedures, program within Imaging by assuring consistent practice and providing local oversight as needed
Qualification
Required
Minimum five (5) year of management or supervisory experience in a radiology clinical environment, including demonstrated success in managing financial resources, identifying and meeting customer requirements, and working effectively with medical staff
Minimum five (5) years of inpatient or outpatient operations experience as a radiology technologist of other imaging specialty such as sonographer, mammographer or nuclear medicine technologist
Bachelors degree OR a minimum four (4) years of experience in a directly related field. High School Diploma OR General Education Development (GED) is required
Certified Radiologic Technologist (Washington) required at hire OR Registered Diagnostic Medical Sonographer Certificate required at hire OR Nuclear Medicine Technologist Certificate required at hire
Work experience demonstrating knowledge of hospital regulatory requirements, hospital accreditation and imaging accreditations, managed care and health care delivery systems
Demonstrated ability to recruit, mentor, develop and engage staff, monitor performance standards, deliver results, and hold staff accountable
Demonstrated ability to manage multiple tasks simultaneously
Able to prioritize and effectively anticipate and respond to issues as they arise
Effective communication, collaboration and change management skills
Financial management skills
Preferred
Masters degree in health care administration or business management
Company
Kaiser Permanente
Kaiser Permanente is a health organization that offers disease prevention, mental healthcare, and chronic disease management services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$7.48M2018-07-17Grant· $0.08M
2014-08-05Grant· $7.4M
Leadership Team
Gregory Adams
Chair and Chief Executive Officer
James L. Robinson III
Senior Vice President/Area Manager
Recent News
2026-01-24
2026-01-23
2026-01-23
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