Alldus · 1 week ago
ServiceNow Engagement Manager
United States
Contract
Hybrid
Senior Level, Lead/Staff
8+ years expAlldus is a company that specializes in delivering solutions through ServiceNow. They are seeking a Senior Engagement Manager to oversee project delivery, ensuring it meets customer expectations while managing governance, risks, and resources effectively.
Artificial Intelligence (AI)Recruiting
Responsibilities
Lead the delivery team throughout the engagement, often in collaboration with a services partner
Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials
Work with the Sales Account Team, partner, and customer to understand the customer and the engagement; including challenges, partners, issues, and value being delivered
Understand the goals and align the deliverables accordingly
Apply expertise from the Now Create methodology and prescriptive guidance to promote delivery of the engagement, including long-term customer success
Be the single contact to encourage collaboration and customer agreement on proposed solutions
Mentor Customer Outcomes or Partner team members to achieve the engagement's deliverables and promote the customer's desired results
Lead the delivery team throughout large complex engagements, often in collaboration with a services partner
Identify gaps between actuals and plan of record, proposing solutions and driving resolutions
Qualification
Required
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
8+ years progressive experience as part of a professional services organization; or equivalent education/experience
Ability to travel up to 50%
Industry domain expertise in Creativity with comfort running projects independently
Success driving complex issues through analysis and resolution
Experience working collaboratively
ServiceNow certifications in aligned workflow
Preferred
Experience working collaboratively
ServiceNow certifications in aligned workflow
Company
Alldus
Alldus is a specialist staffing company with one single purpose: To connect the best people in Artificial Intelligence & Digital Transformation.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Steven Quinn
Chairman
Company data provided by crunchbase