Expedite Talent Solutions · 1 month ago
IT Process Analyst
Atlanta, GA
Full-time
Onsite
Entry, Mid LevelExpedite Talent Solutions is seeking an IT Process Analyst to support the organization’s digital delivery operations. The analyst will govern delivery processes, coordinate stakeholders, and drive continuous process improvement to ensure efficient and secure delivery of digital products and services.
IT ManagementProfessional ServicesWarehousing
Responsibilities
Champion, collaborate on, and implement Digital Delivery strategies
Support execution of IT strategy by aligning delivery processes with organizational goals
Ensure governance practices are followed across all delivery activities
Deliver digital products including custom software, SaaS platforms, and system integrations
Ensure adherence to defined deliverables, acceptance criteria, and release requirements
Manage and maintain the team task board to reflect accurate work status
Oversee sprint resource allocation to align with team capacity and priorities
Facilitate and participate in: Periodic standups, Sprint planning sessions, Sprint retrospectives, Backlog grooming and refinement
Coordinate day-to-day work with project managers
Collaborate with business stakeholders to clarify requirements, priorities, and timelines
Manage communication and alignment with external vendors supporting digital delivery
Recommend, implement, and adjust operational processes in collaboration with the team
Maintain documentation of delivery workflows, standards, and procedures
Identify improvement opportunities and advocate for new processes using data-driven insights
Support experimentation, pilot initiatives, and evaluation of process changes
Track, measure, and visualize delivery metrics (e.g., cycle time, throughput, SLA adherence)
Provide insight into performance trends to guide decision-making
Qualification
Required
Experience in IT governance and digital delivery strategies
Proven ability to deliver digital products including custom software, SaaS platforms, and system integrations
Strong understanding of Agile methodologies and experience facilitating Agile ceremonies
Ability to coordinate day-to-day work with project managers and collaborate with business stakeholders
Experience managing communication and alignment with external vendors
Proficient in recommending, implementing, and adjusting operational processes
Strong documentation skills for delivery workflows, standards, and procedures
Ability to identify improvement opportunities and advocate for new processes using data-driven insights
Experience tracking, measuring, and visualizing delivery metrics
Company
Expedite Talent Solutions
Expedite Talent Solutions is a minority- and woman-owned firm delivering agile staffing, project outsourcing, and professional services to clients across the Healthcare, Commercial, and Public Sectors.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sandeep Singh
Associate Director / Sr. Client Partner
Company data provided by crunchbase