Inside Higher Ed · 2 days ago
Regular Student Technical - Disability Support Services
Edmond, OK
Full-time
Onsite
New GradInside Higher Ed is offering a regular student technical position in Disability Support Services. The role involves assisting staff and faculty with technical support in classrooms and labs, providing tier 1 support for computers, and helping students with assistive technology.
Digital MediaEducationHigher EducationJournalismRecruiting
Responsibilities
Assist staff or faculty with supporting the classrooms, labs, or departments
Set up, pick up, and check-in classroom items for classes
Set up audio/visual equipment, PowerPoint presentations, and/or computers for staff, faculty or students
Assist with administering and proctoring alternative testing in the DSS Testing Center
Assist students with questions pertaining to software and assistive technology on lab computers
Monitor and maintain the DSS lab at NUC 305
Assist in software/hardware maintenance of accessible workstations across campus
Provide tier 1 level support for all office computers and technology in DSS office space - this includes installing software, troubleshooting hardware and software issues, and assisting users with various technical issues
Migrate users' files from their old computer to a new computer
Assist with the creation and execution of training sessions
Assist in providing accessible textbooks for students with disabilities
Assist with the maintenance of DSS hardware inventory
Answer general questions of students/visitors to DSS inquiring about accommodations
Qualification
Required
All student employees must be enrolled at least half-time to be eligible to work any UCO student position
Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates
International students must be enrolled full-time to be eligible to work as a student employee
Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates
Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer
Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer
Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position
If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor and submit it to Human Resources
Preferred
Computer-related major (MIS, CS, etc.)
Prior lab or technical job experience
One year of undergraduate coursework completed
Knowledge of computer hardware and software
Ability to troubleshoot technology related problems
Willing to learn new things
Repetitive movement of hands and fingers - typing and/or writing
Frequent standing, and/or sitting
Occasional walking, stooping, kneeling or crouching
Reaching with hand and arms
Visually identify, observe and assess
Excellent communication skills both written and oral
Sensitivity of intercultural communication
Good interpersonal skills
Detail oriented
Dependable
Punctual
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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