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TechTalent Squared · 7 hours ago

Business Analyst

United States

Contract

Remote

Senior Level

5+ years exp

TechTalent Squared is seeking a diligent Business Analyst for a long-term contract role that may lead to a direct hire. The Business Analyst will be responsible for managing multiple projects in the mortgage industry, focusing on loan origination, servicing, and customer satisfaction.

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Responsibilities

Represent the company in a professional and enthusiastic manner by providing an exceptional level of customer service, adhering to our core values in all functions of job responsibilities, and interacting with internal and external customers

Deliver presentations, both verbally and written to various groups on changes in current business process including the securitization process

Assist with all testing of product upgrades, enhancements, and fixes

Conduct process improvement sessions with servicing staff members

Assist with systems training sessions (i.e., system upgrades) for all servicing associates

Document the analysis and proposed implementation in the form of functional specifications

Produce ad hoc reports; Customized reports are created for investors and senior management to clearly identify exceptions and areas of risk

Document and communicate, to management, business issues as related to development and implementation of new/enhanced systems and processes

Recommend test planning and perform functional walkthrough

Manage multiple projects and work independently under limited supervision

Provide technical compliance and industry level expertise

Qualification

Mortgage domain skillsLoan origination systemsAnalytic skillsTechnical skillsComputer skillsCommunication skillsInterpersonal skillsAttention to detailProject management