The Class · 5 days ago
Events & Partnership Account Manager
The Class is a transformative mind-body practice that engages individuals through music, movement, and breath. They are seeking a dynamic Events & Partnerships Account Manager to oversee the lifecycle of events and partner activations, ensuring alignment with the company’s goals and standards while fostering strong relationships with partners.
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Responsibilities
Lead end-to-end planning and on-site execution for all Class events, including sponsored Classes, retreats, pop-ups, residencies and festivals
Build and manage event timelines, budgets, production documents, vendor lists, and run-of-shows
Coordinate talent, vendors, internal teams, and onsite staff to ensure smooth execution
Guide onsite production including setup, flow, technical needs, sound, lighting, guest experience, and breakdown
Maintain and evolve event processes, templates, checklists, and production systems
Manage all internal communications, timelines, and resource dependencies working closely with the marketing, creative, digital and studio teams
Support and manage strategic brand partnerships that align with The Class’s mission and growth objectives
Act as the first line of intake for partnership inquiries by managing the partnerships inbox, reviewing incoming emails, tracking opportunities, and routing requests appropriately
Vet new partnership opportunities through initial research, exploratory calls, and internal alignment—assessing brand fit, feasibility, and value for The Class
Assist in preparing partnership overviews, pitch materials, decks, and mood boards as needed
Develop and maintain strong relationships with partners to ensure seamless collaboration and execution of co-branded initiatives
Track and manage deliverables to ensure contractual commitments are met on time and at a high standard and ensure all activations are executed to the highest standard and deliver measurable impact
Oversee invoicing and administrative needs for select partnerships, including generating invoices, monitoring payment status, and maintaining accurate documentation
Partner with internal team members across marketing, product, experience and studio to ensure that project deliverables are properly communicated, resourced, and delivered aligned to the timelines and expectations of the partnerships
Build and maintain shared organizational systems for partnership contacts, opportunities, timelines, and deliverables to ensure all stakeholders, internal and external, are aligned and informed
Work closely with the creative and marketing teams to ensure partnerships and events are effectively promoted across all channels
Identify innovative ways to integrate partners into The Class’s brand ecosystem, enhancing both brand equity and revenue opportunities
Analyze performance metrics to assess impact and continuously refine strategy
Manage the e-commerce Open-to-Buy (OTB), supporting inventory planning and forecasting in line with revenue and margin targets
Own backend Shopify operations, including product setup, pricing, inventory accuracy, collections, and launch execution
Partner with the 3PL to oversee inbound inventory, order fulfillment, shipping performance, and issue resolution
Manage e-commerce customer service, ensuring a timely, thoughtful, and on-brand post-purchase experience
Track and report on core e-commerce KPIs, flagging risks and opportunities related to sell-through, inventory health, and operations
Support ideation and product development for Class-branded merchandise, collaborating cross-functionally to bring products from concept through launch with e-commerce readiness in mind
Qualification
Required
3+ years of experience managing complex projects or accounts within events, partnerships, hospitality, wellness, retail, or a related field
Led end-to-end execution of events, activations, or experiential programs, balancing multiple stakeholders, timelines, and moving parts
Served as a primary point of contact for partners, clients, or collaborators—ensuring clear communication, follow-through, and strong working relationships
Supported cross-functional teams (marketing, creative, operations, talent) to bring concepts from planning through execution
Experience creating thoughtful, high-touch guest or customer experiences that reflect a strong brand point of view
Highly organized and detail-oriented, with a track record of managing multiple projects and deadlines
Strong relationship builder with experience negotiating and managing partnerships
Creative thinker who can bring fresh ideas to brand activations and experiences
Self-starter who thrives in a fast-paced, collaborative environment
Collaborative, adaptable, and highly resourceful—comfortable navigating ambiguity and solving problems on the fly
Energized by being on the ground — willing and able to travel regularly to support events, residencies, and partner experiences
Passionate about The Class's mission and eager to contribute to a growing, dynamic brand
Benefits
Health, dental, vision benefits
401K plan
A free digital subscription, studio attendance, and employee discounts on all retail products, and partner wellness perks
Opportunities for growth within a mission-driven company
Unlimited paid vacation policy
A dynamic, creative, fun, and kind work environment centered around the method
Company
The Class
The Class is a cathartic movement experience, working every muscle from the ground up.
Funding
Current Stage
Growth StageTotal Funding
$1.3M2019-01-07Series Unknown· $1.3M
Recent News
Business Wire
2025-07-09
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