Macy's · 1 day ago
Retail Support Associate - Shoe Expeditor, Domain - Full Time
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$15/hr - $18/hrMacy's is a storied retail company that has been a part of American culture for over 160 years. They are seeking a Retail Support Associate to enhance the in-store experience by managing merchandise movement, maintaining displays, and providing excellent customer service. The role requires collaboration with colleagues and a commitment to operational excellence to ensure customer satisfaction.
Consumer GoodsFashionRetail
Responsibilities
Executing merchandise movement and placement strategies
Enhancing the visual appeal of the sales floor
Maintaining well-organized and shoppable displays
Ensuring that pricing and promotional signage is accurate and up to date
Greeting customers with genuine hospitality
Offering assistance to ensure customers feel seen, supported, and valued
Collaborating with colleagues across departments to meet shared goals
Supporting visual merchandising by updating mannequins and resetting floor layouts
Maintaining a shoppable space by recovering the floor and fitting rooms
Updating signs and pricing
Replenishing merchandise and supporting merchandise moves
Sharing loyalty program benefits and making sure customers have all they need
Reorganizing the department and preparing the space for a successful tomorrow
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Must be able to read and understand employment policies and safety rules/procedures in English
Able to create connection with customers, help the store achieve sales goals, and participate in sales-boosting events
Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connections
Able to learn about products in the store and be able to give expert guidance to customers based on their wants, features, and choices
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience
Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experience
Meeting daily sales goal challenges
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting up to 50lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
401(k) match to invest in your future
Paid time off
Eight paid holidays
Comprehensive health and wellness coverage
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Founded in 1858
10001+ employees
H1B Sponsorship
Macy's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (10)
2021 (26)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-17
2026-01-17
Company data provided by crunchbase