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Climbing Business Journal · 17 hours ago

Site Manager – Gravity Vault Flemington

Flemington, NJ

Full-time

Onsite

Mid, Senior Level

Climbing Business Journal is seeking an outgoing and energetic individual to join their team as a Site Manager at The Gravity Vault. The Site Manager will work closely with the General Manager to ensure the gym operates smoothly and fosters a positive climbing environment for all experience levels.

Newspapers

Responsibilities

Provide excellent customer service to all customers in person, over the phone, and via email correspondence

Become an expert on all programs and options to climb with The Gravity Vault

Ensure company and brand wide standards are met, and that all employees are updated and comply with The Gravity Vault’s policies and procedures on programming, cleanliness, and safety

Help plan and execute, work location and brand wide events including but not limited to climbing competitions and member nights

Coordinate staffing for events, classes, and instructor led climbing options

Help train and manage all Shift Leaders, Instructors, and Front Desk Employees

Qualification

Management experienceCPR/First Aid certificationIndoor/Outdoor Climbing ExperienceCWI certificationWork as part of a teamCustomer service skillsCommunication skillsWork independently

Required

Management experience in a climbing gym, fitness facility, or retail setting

Ability to take initiative and make confident decisions on the fly

Excellent communication skills

Ability to work independently and as part of a team

CPR/First Aid certification is required

All candidates must be willing to make the customer experience a priority and engage with climbers to keep them excited for climbing at The Gravity Vault