Client Relationship Coordinator jobs in United States
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ARL Bio Pharma · 1 month ago

Client Relationship Coordinator

positionOklahoma City, OK
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$22/hr - $25/hr

ARL Bio Pharma is a company that focuses on providing laboratory services and support. They are seeking a Client Relationship Coordinator who will act as a liaison between clients and the company, assisting with account management, resolving inquiries, and ensuring client satisfaction.

Pharmaceutical

Responsibilities

Be an advocate for our client base
Liaison with internal departments to identify, research, and facilitate the resolution of customer concerns
Set up and maintain client accounts
Act as the liaison between clients and our labs
Serve as a resource to clients regarding test requirements, sample submission, and other laboratory policies and procedures
Maintain test catalog and other internal databases
Assist clients with web portal navigation
Assist accounting with pricing discrepancies and implement resolutions
Perform data entry
Assist accessioning with submission form interpretation
Perform other duties as required to meet client needs
Adherence to all ARL policies, procedures, protocols, and practices

Qualification

Bachelor's DegreeCommunication skillsPrior laboratory experienceMicrosoft Office proficiencyProficient typing skillsOrganization skillsProblem-solving skillsAttention to detail

Required

Bachelor's Degree from a four-year program
Excellent personal relations skills
Excellent written and verbal communications skill
Strong organization, communication, and problem-solving skills
Ability to present information or respond to inquiries from groups of managers, associates, and customers
Proficient typing skills and PC literate
Familiarity with Microsoft Office programs
Dependable with strong attention to detail and accuracy

Preferred

Prior laboratory experience preferred

Benefits

100% Company-paid Medical, Dental and Vision insurance
Free lunch every day
Company matching 401K retirement
Gym Membership
Generous Paid Time Off and Paid Holidays

Company

ARL Bio Pharma

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Provides analytical and microbiological testing for the pharmaceutical industry.
dateFounded in 1994
location
Oklahoma City, Oklahoma, USA
people-size201-500 employees
web-link
http://arlok.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Jonathan Krummel, CFA, CPA
Chief Financial Officer
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Scott Potter
Chief Financial Officer
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Recent News

The Journal Record
ARL Bio Pharma expansion will bring 400 jobs to OKC
2025-10-12
The Journal Record
Vote on incentives for medical research facilities on OKC Council agenda
2025-10-04
Company data provided by crunchbase